Deanna Veinott
Frankford,ON
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality in fast-paced environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
19
19
years of professional experience
Work History
Paralegal and Private Investigator
D.M.V. Legal Services
03.2021 - Current
- Enhanced case success rate with meticulous attention to detail during investigations, ensuring all relevant information was gathered and analyzed.
- Solved complex cases by utilizing advanced interviewing techniques and collaborating effectively with law enforcement agencies.
- Streamlined legal processes by drafting and proofreading documents, ensuring accuracy and timely completion.
- Enhanced client satisfaction with efficient scheduling and coordination of appointments, meetings, and conferences.
Legal Administration Coordinator
Lamain Law
08.2019 - 09.2021
- Answer multi-line phone system managing up to 80 phone calls and 30 email per day.
- Enhance office productivity with thorough calendar management and meeting coordination.
- Improved workplace productivity with the implementation of a digital filing system, maintaining both digital and physical documents.
- Supported executive staff by drafting correspondence daily and preparing presentation materials for meetings, conferences, or other events.
Assistant Management
McKesson Canada
01.2013 - 11.2018
- Enhanced team productivity with thorough training in company policies, procedures, and software applications.
- Complete 4 daily logs for management review.
- Facilitated timely project completion by tracking progress, identifying potential obstacles, and providing support to team members.
- Improved interdepartmental collaboration with clear communication channels and regular updates on project status.
- Enhanced product accuracy by conducting thorough audits and identifying discrepancies.
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
- Collaborate with management to identify areas of risk and implement preventative measures.
Executive Sales Manager
Eco-Sense
01.2010 - 01.2013
- Increased sales revenue by 23% by consistently meeting and exceeding sales targets through effective client relationship management
- Developed high-performing teams through recruitment, training, coaching, and performance management.
- Established departmental KPIs to measure team performance.
- Built high-performing teams through effective training.
- Monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Human Resources Administrative Assistant
MCCI
01.2005 - 01.2010
- Assist with recruitment efforts, successfully filling open positions in a timely manner.
- Maintain compliance with labor laws and regulations.
- Manage payroll processes efficiently, ensuring timely payment of salaries without errors or discrepancies.
- Serve as a reliable point of contact for employee inquiries on various topics including benefits, leave policies, and workplace issues.
- Provide ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
- Monitor employee attendance and performance to verify punctuality and absences.
Education
Paralegal - Law And Justice Studies
Loyalist College
Belleville07.2020
Private Investigator -
Centre For Security Training & Management
09.2019
'Business Management’ Certification -
Robertson College
09.2016
'Business Administration' Certification -
Robertson College
09.2016
Skills
- Ability to work under extreme pressure with tight deadlines
- Data Analysis
- Time management with strong organizational, prioritization and analytical skills
- Strong leadership skills, with the ability to take charge to resolve any challenge
- Excellent interpersonal and communication skills (written and oral);
- High level of energy, optimism and confidence;
- Ability to lead a team or work individually, unsupervised;
- High attention to detail, data analysis and marketing abilities
- Work Ethic, Integrity and Accountability
- Customer Relationship Management and Social Perceptiveness
- Staff Management (Teams of up to 16)
Timeline
Paralegal and Private Investigator
D.M.V. Legal Services
03.2021 - Current
Legal Administration Coordinator
Lamain Law
08.2019 - 09.2021
Assistant Management
McKesson Canada
01.2013 - 11.2018
Executive Sales Manager
Eco-Sense
01.2010 - 01.2013
Human Resources Administrative Assistant
MCCI
01.2005 - 01.2010
Paralegal - Law And Justice Studies
Loyalist College
Private Investigator -
Centre For Security Training & Management
'Business Management’ Certification -
Robertson College
'Business Administration' Certification -
Robertson College
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