DEANNA VANLIEROP
London,ON
Summary
Motivated, customer-centric professional with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers and management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant
AIP Labs
05.2023 - 08.2023
- Conduct research on various needs and topics, including applicable grants
- Utilize online resources to efficiently complete daily tasks
- Accomplished multiple tasks within established timeframes.
- Reviewed and edited documents for accuracy, grammar and clarity.
Customer Service Delivery Driver
Royal Buds
05.2020 - 05.2023
- Provided exceptional customer service, addressing concerns and maintaining positive client engagement
- Demonstrated ability to deliver orders within tight timelines, ensuring prompt and reliable service
- Facilitated payment process, ensuring accuracy and transparency in financial transactions.
Scale Manager, Seasonal
Aaroc Aggregates
03.2017 - 12.2019
- Provided drivers with precise weight and material tickets, ensuring accurate billing and documentation
- Conducted accurate truck weighing and maintained detailed data sheets for record-keeping and tracking
- Stayed updated on products and delivery information for effective communication with customers.
Education
Business
Fanshawe College
London, OntarioHigh School Diploma -
St. Mary’s DCVI
St Marys, Ontario2017
Skills
- Conflict and Complaint Resolution
- Customer Service and Rapport
- Cool Under Pressure
- Courteous Phone Demeanor
- Adaptable and Flexible
- Workflow Coordination
- Warm and Friendly
- Billing and Payment Processing
Certification
- Smart Serve certified
Timeline
Assistant
AIP Labs
05.2023 - 08.2023
Customer Service Delivery Driver
Royal Buds
05.2020 - 05.2023
Scale Manager, Seasonal
Aaroc Aggregates
03.2017 - 12.2019
Business
Fanshawe College
High School Diploma -
St. Mary’s DCVI
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