Deanna Pruden
Niverville,MB
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Proven to enhance customer satisfaction and sales at Urban Flavours through delightful customer interactions and superior customer service.
Overview
5
5
years of professional experience
Work History
Cashier
Urban Flavours
Niverville, MB
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle inventory.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Line Cook
Hespeler's Cookhouse & Tavern
Niverville, MB
08.2022 - 11.2023
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cook
Heritage Life Personal Care Home
Niverville, MB
07.2021 - 08.2022
- Communicated closely with Nurses to fully understand special orders for customers.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Dietary Aide
Heritage Life Personal Care Home
Niverville, MB
05.2019 - 07.2021
- Upheld efficiency of meal services by pre-setting tables before residents arrived.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
Niverville High School
Niverville, MB06.2020
Skills
- Cash Handling
- Customer Service
- Product Recommendations
- Returns processing
References
Kris Friesen
Manager at Urban Flavours (professional reference)
204-471-5210
krisfriesen@hotmail.com
Chase Verrier
Line supervisor at Hesplers Cookhouse and Tavern (professional reference)
204-390-0979
Eureka McAlpin
Cashier at Urban Flavours (professional reference)
431-275-8237
Timeline
Cashier
Urban Flavours
10.2023 - Current
Line Cook
Hespeler's Cookhouse & Tavern
08.2022 - 11.2023
Cook
Heritage Life Personal Care Home
07.2021 - 08.2022
Dietary Aide
Heritage Life Personal Care Home
05.2019 - 07.2021
Niverville High School