Deanna Keating
Stratford,Ontario
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Expertise in crisis management and behavioural exploration. Respectful and compassionate professional offering 11-year background serving community by providing guidance for clients in need.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Social Worker
Family Services Perth-Huron
09.2023 - Current
- Interviewed clients in one on one counseling to assess situations, limitations and issues and implement services to address needs.
- Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
- Educated clients on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Updated client documentation for accurate, compliant and current records.
- Facilitated group therapy sessions and psychoeducational groups to build supportive, communicative client networks and help clients develop life skills.
- Network with community resources to enhance overall service and support of individuals and populations
- Led workshops on topics relevant to client populations served, empowering individuals with valuable knowledge and tools for self advocacy.
- Participated in professional development and training opportunities to enhance clinical skills.
Social Service Worker
Mind & Mobility Support Services
06.2022 - 12.2023
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Built strong relationships with clients to deliver emotional support and companionship.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Developed customized activity plans for diverse groups, ensuring inclusivity and accessibility for all participants.
Educational assistant
Avon Maitland District School Board
01.2022 - 06.2022
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.
- Facilitated small group instruction targeted toward specific skill gaps or areas needing improvement based on identified student needs.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
- Implemented crisis intervention techniques to de-escalate challenging behaviors while maintaining the safety of all involved parties.
Student Practicum
Waterloo Regional District School Board
09.2020 - 04.2021
- Enhanced students' well-being by conducting comprehensive assessments and developing tailored care plans.
- Built trust and rapport with clients through empathetic listening and understanding, creating an environment conducive to growth and change.
- Promoted individual empowerment by assisting clients in setting realistic goals and connecting them to relevant support systems.
- Advocated for equal access and opportunity for resources within the school setting and communities.
- Delivered crisis intervention services during emergencies, ensuring prompt response and stabilization of individuals in distress.
Direct Support Professional
Community Living St. Mary’s and Area
01.2019 - 09.2019
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Direct Support Professional
Community Living Stratford And Area
04.2018 - 06.2019
- Re: previous job details
- Participated on Enhanced Specialized Services Team to provide specialized clinical supports for individuals with Dual Diagnosis to overcome challenging behaviour
- Conducted functional behaviour assessments to identify root causes of challenging behaviors and inform intervention planning.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behaviour patterns that may need attention from the interdisciplinary team.
- Evaluated the effectiveness of behaviour interventions using data-driven approaches, making adjustments as needed to ensure success.
Personal Support Worker
Spruce Lodge
02.2013 - 11.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients and their families during difficult times, fostering positive relationships.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
- Trained staff in evidence-based practices for addressing challenging behaviors and promoting positive outcomes.
- Worked on the Behavioural Support Ontario team alongside community members in and outside the LTC home
Sales Manager
Southwest Countertops
03.2004 - 11.2011
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Customer Service
Kentucky Fried Chicken
04.2005 - 05.2009
- Provided outstanding customer service.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
Education
Bachelor of Social Work -
University of Waterloo
Waterloo, ON06.2024
Bachelor of Arts in Social Development Studies - Social Work And Psychology
University of Waterloo
Waterloo, Ontario06.2023
Social Service Worker Diploma -
Conestoga College
Waterloo, Ontario06.2021
Skills
- Responsive in crisis management
- Adaptable
- Advocacy
- Practice cultural competency and safety
- Trauma Informed Care Framework
- Communication and presentation
- Critical thinking
- Professional commitment to continue learning
- Empathetic
- Understanding
- Compassionate
- Caring
Certification
- Enhanced Specialized Services Certification
- Applied Suicide Intervention Skills Training
- Applied Behaviour Analysis Certification
- Cognitive Beahvioural Therapy Training
- Dialectical Behaviour Therapy Training
- Crisis Prevention Intervention Certification
- Gentle Persuasive Approach Training
- Trauma and Self Harm Training
- Trauma Informed Care Certificate
- Suicide Prevention Training
- Autism Spectrum Disorder Clinical Specialist Intensive Training
- Working With Military and Veteran Clients Training
- Integrating Internal Family Systems Across Clinical Applications
- Sandard First Aid CPR/AED Level C Certification
Timeline
Social Worker
Family Services Perth-Huron
09.2023 - Current
Social Service Worker
Mind & Mobility Support Services
06.2022 - 12.2023
Educational assistant
Avon Maitland District School Board
01.2022 - 06.2022
Student Practicum
Waterloo Regional District School Board
09.2020 - 04.2021
Direct Support Professional
Community Living St. Mary’s and Area
01.2019 - 09.2019
Direct Support Professional
Community Living Stratford And Area
04.2018 - 06.2019
Personal Support Worker
Spruce Lodge
02.2013 - 11.2017
Customer Service
Kentucky Fried Chicken
04.2005 - 05.2009
Sales Manager
Southwest Countertops
03.2004 - 11.2011
Bachelor of Social Work -
University of Waterloo
Bachelor of Arts in Social Development Studies - Social Work And Psychology
University of Waterloo
Social Service Worker Diploma -
Conestoga College
Similar Profiles
Ashley MiddletonAshley Middleton
Student-at-Law at Huron Perth Community Legal ClinicStudent-at-Law at Huron Perth Community Legal Clinic
Nicole JansenNicole Jansen
Registered Nurse, Medical-Surgical Unit at Huron Perth Healthcare AllianceRegistered Nurse, Medical-Surgical Unit at Huron Perth Healthcare Alliance
Stephanie DillonStephanie Dillon
Student at Huron Perth Healthcare Alliance - Stratford General HospitalStudent at Huron Perth Healthcare Alliance - Stratford General Hospital
Morgan LawrenceMorgan Lawrence
Production Operator at Shakespeare Mills Inc.Production Operator at Shakespeare Mills Inc.
Marcus NanceMarcus Nance
Vocal Tutorial Instructor at Sheridan CollegeVocal Tutorial Instructor at Sheridan College