Deanna Katcheech
Cochin,SK
Summary
Adaptable individual with a solid foundation in office administration and educational support. Recognized for excellent problem-solving abilities and attention to detail. Ready to contribute to organizational success by leveraging strong teamwork and time management skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Office Administration Prep Course Training
BATC
North Battleford, SK
01.2026 - 04.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Life Skills Training
BATC
North Battleford, SK
10.2025 - 12.2025
- I helped myself and supported individuals in setting and achieving personal goals through tailored life skills programs.
- Took group sessions to enhance communication, socialization, and problem-solving abilities.
- Collaborated with multidisciplinary teams to create individualized support plans .within our group.
- Utilized various teaching tools and resources to engage others to effectively during training sessions.
- Documented achievements and challenges to inform future program adjustments and support needs.
- Helped to integrate others in local community by teaching important social and work-related skills.
- Provided ongoing encouragement and feedback, fostering a positive learning environment.
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve others social integration.
Educational Assistant
Saulteaux Heritage School
Saulteaux First Nation Reserve
08.2014 - 06.2017
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported students with individualized learning strategies to enhance academic performance.
- Collaborated with staff to develop inclusive educational materials for diverse learners.
- Monitored student progress, providing feedback and adjustments as needed.
- Supported classroom instruction by preparing educational materials and resources.
- Assisted in developing individualized education plans for diverse student needs.
- Collaborated with teachers to implement effective teaching strategies and classroom management techniques.
- Facilitated small group activities that promoted critical thinking and teamwork among students.
- Maintained a safe, inclusive environment conducive to learning and student engagement.
- Participated in professional development workshops to refine instructional skills and methodologies.
- Increased student engagement by implementing hands-on learning activities and group projects.
- Provided individualized support for students requiring extra help or needing academic accommodations.
- Led small group instruction sessions, enabling more targeted teaching strategies and personalized attention for each student.
- Participated in professional development opportunities regularly to stay current on educational trends and best practices, applying new knowledge directly into daily practice.
- Assisted in the organization of extracurricular activities such as clubs, field trips, and after-school programs, fostering a sense of community among students outside the classroom setting.
- Promoted positive classroom environment by implementing effective behavior management techniques, resulting in decreased disruptions and increased focus on learning.
- Assisted with lesson planning, ensuring alignment with curriculum standards and objectives.
- Supported teachers in developing differentiated instruction to accommodate various learning styles and needs.
- Implemented innovative technology tools within lessons plans that not only engaged students but also facilitated their learning process effectively.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Monitored and reported student progress and development, offering mentoring as needed.
- Provided one-on-one and group-based learning support focused on student progress.
- Completed daily reports, meal count sheets, and attendance logs.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Created and developed lesson plans to meet students' academic needs.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Adapted teaching methods and materials to meet students' varying needs.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
Cashier/Shift Supervisor
Whiterock Gas & Confectionary
North Battleford, SK
04.2003 - 08.2013
- Processed transactions efficiently using point-of-sale systems to enhance customer service experience.
- Maintained accurate cash drawers through regular audits and reconciliations to ensure financial integrity.
- Provided exceptional customer assistance, addressing inquiries and resolving issues promptly to boost satisfaction.
- Collaborated with team members to streamline checkout procedures, reducing wait times and improving workflow efficiency.
- Trained new hires on operational protocols and customer service standards to foster team competency and cohesion.
- Monitored inventory levels, assisting in stock replenishment to ensure product availability for customers.
- Developed promotional displays that increased visibility of products, contributing to an engaging shopping environment.
- Implemented best practices for cleanliness and organization in the workspace, enhancing overall store presentation and safety standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Increased sales of promotional items by informing customers about current offers.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Supervised daily operations, ensuring compliance with safety regulations and company policies.
- Trained and mentored team members to enhance service quality and operational efficiency.
- Conducted regular staff meetings to communicate expectations, provide feedback, and encourage team collaboration.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Conducted routine inspections to check quality and compliance with established specifications.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Counted cash tills every shift and input sales/ cashout into computer.
- Every night counted all cashout transactions together for deposit to the bank and made deposit.
- Went through resumes to hire individuals that applied for work, did interviews with future employees and hired who had good work ethics, punctual, socializer and friendly.
Education
No Degree - Indigenous Social Work
First Nation University of Regina
North Battleford, SKABE 12 -
SIIT
North Battleford, SK06-2014
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Organization and time management
- Calm under pressure
- Decision-making
- Problem resolution
- Verbal communication
- Punctual
- Understanding
- Ability to work alone without supervision
- Can work in fast paced situations
- Ability to train others when well aware with the job
Languages
English
Certification
First Aid/ CPR
Safe Food Handling
Parenting/ Indigenous Parenting
Life Skills
Office Administration Prep Course
Timeline
Office Administration Prep Course Training
BATC
01.2026 - 04.2026
Life Skills Training
BATC
10.2025 - 12.2025
Educational Assistant
Saulteaux Heritage School
08.2014 - 06.2017
Cashier/Shift Supervisor
Whiterock Gas & Confectionary
04.2003 - 08.2013
No Degree - Indigenous Social Work
First Nation University of Regina
ABE 12 -
SIIT