Deanna Harley
Riverside
Summary
Compassionate Direct Support Professional with experience providing direct care and behavioral support in group home settings. Skilled in assisting with activities of daily living, crisis intervention, de-escalation, and maintaining a safe, structured environment while promoting client independence and dignity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Youth Care Worker
East Valley Charlee
05.2024 - Current
- Provided direct care and supervision to residents in a group home environment
- Assisted clients with daily living needs including hygiene, meals, dressing, and routine activities.
- Responded to behavioral incidents and used de-escalation techniques to maintain safety.
- Documented incidents, behaviors, and shift notes in compliance with facility policies
- Supported individualized care plans to promote independence and personal growth
- Maintained a structured and therapeutic environment for clients and staff
- Collaborated with team members to ensure consistent care and safety procedures.
Data Technician - Data Specialist
CACI
09.2020 - Current
- Input, verify, and update customer and client information into secure databases
- Create reports and spreadsheets using Excel and Access
- Organize and manage electronic files and records
- Communicate with internal teams to clarify and resolve data discrepancies
- Maintain strict confidentiality standards while handling sensitive data.
Outreach Ambassador
EOP Program
06.2016 - 01.2020
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Youth Professional Development
Boys and Girls Club
Riverside
06.2015 - 04.2018
- Experience fostering positive youth development in diverse community settings.
- Skilled in leading recreational, educational, and mentoring activities that support social, emotional, and academic growth.
- Designed and led weekly youth activities
- Promoted academic success and healthy lifestyles
- Facilitate group discussions and educational workshops
- Promote reading and learning through structured programs
Education
Bachelors of Arts - Sociology
CSUSB
SanBernardinoAssociates of Arts - Sociology
RCC-Riverside City College
Skills
- Direct care and Residential Support
- Activates of Daily Living (ADLs)
- Crisis Intervention & De-escalation
- Behavior Management & Redirection
- Incident Reporting & Documentation
- Team Communication & Collaboration
- Safety Monitoring Supervision
- Trauma-informed Care
Certification
- First Aid CPR
- Pro act Trained
Timeline
Youth Care Worker
East Valley Charlee
05.2024 - Current
Data Technician - Data Specialist
CACI
09.2020 - Current
Outreach Ambassador
EOP Program
06.2016 - 01.2020
Youth Professional Development
Boys and Girls Club
06.2015 - 04.2018
Bachelors of Arts - Sociology
CSUSB
Associates of Arts - Sociology
RCC-Riverside City College