Deanna Donovan
Folsom
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, honed during my tenure as an Administration Airman with the United States Air Force. Proven ability to collaborate effectively in teams while maintaining attention to detail, ensuring high-quality outcomes and exceptional customer service in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administration Airman
United States Air Force, USAF
09.2021 - 07.2025
- Demonstrated self-motivation and personal accountability in various projects.
- Excelled in fast-paced environments, maintaining productivity and focus.
- Collaborated effectively within teams while also thriving in independent roles.
- Adapted swiftly to new situations, showcasing rapid learning capabilities.
Special Needs Paraeducator
Folsom Cordova Unified School District
08.2018 - 05.2020
- Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices.
- Monitored student classroom and outdoors activities to promote student safety.
- Maintained a safe and inclusive learning environment by addressing behavioral issues promptly and following established protocols.
Character Performer
Glass Slipper Dream Parties
01.2017 - 12.2019
- Developed strong improvisational skills, enabling seamless adaptation to unexpected situations during live performances.
- Delivered exceptional customer service by interacting with guests in character both on stage and off stage, enhancing their overall experience.
- Participated in rehearsals, refining acting skills and perfecting character portrayals for optimal audience engagement.
- Achieved increased guest satisfaction through consistent, high-quality performances in character roles.
- Enhanced audience experience by embodying various characters with authenticity and charisma.
- Collaborated effectively with fellow performers to create memorable and engaging scenes for guests.
Lash Technician
Amazing Lash Studio
10.2018 - 02.2019
- Stayed current on latest and diverse types of last extensions and different application processes.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
- Educated clients on how to clean and maintain lash extensions.
- Consulted with clients to understand desired look and discuss available lash options.
- Used advanced tools and techniques to create beautiful, custom lash looks.
- Taught clients how best to care for lash extensions and prevent problems.
Apprentice Hairdresser
Ulta Salon
05.2017 - 03.2018
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
Cashier
Taco Bell
05.2017 - 09.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restaurant Hostess
Denny's Restaurants Franchise Association
04.2015 - 03.2016
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cashier
Dollar Tree
08.2015 - 12.2015
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Folsom High School
Folsom05-2014
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Certification
- Licensed Cosmetologist - License is current.
Timeline
Administration Airman
United States Air Force, USAF
09.2021 - 07.2025
Lash Technician
Amazing Lash Studio
10.2018 - 02.2019
Special Needs Paraeducator
Folsom Cordova Unified School District
08.2018 - 05.2020
Apprentice Hairdresser
Ulta Salon
05.2017 - 03.2018
Cashier
Taco Bell
05.2017 - 09.2017
Character Performer
Glass Slipper Dream Parties
01.2017 - 12.2019
Cashier
Dollar Tree
08.2015 - 12.2015
Restaurant Hostess
Denny's Restaurants Franchise Association
04.2015 - 03.2016
High School Diploma -
Folsom High School
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