Deanna Demicell
Grass Valley
Summary
Dynamic healthcare professional with a proven track record at Dignity Health, excelling in operational efficiency and team leadership. Skilled in coaching and mentoring, I implemented process improvements that enhanced workflow and fostered a collaborative environment. Committed to continuous improvement, I effectively managed staffing and training initiatives to elevate team performance.
Overview
23
23
years of professional experience
Work History
Interim Supervisor
Dignity Health
08.2019 - Current
- Oversaw daily operations to ensure compliance with healthcare regulations and quality standards.
- Implemented process improvements that enhanced workflow efficiency within care teams.
- Managed scheduling and staffing to optimize resource allocation across departments.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Back Office Lead Medical Assistant
Dignity Health
04.2023 - 04.2025
- Supervised daily operations of medical office, ensuring compliance with protocols and regulations.
- Trained and mentored junior medical assistants, fostering professional development and teamwork.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Managed inventory of medical supplies, optimizing stock levels to prevent shortages or excesses.
- Contributed to a positive work atmosphere by promoting teamwork, addressing conflicts promptly, and fostering professional growth among colleagues.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
Medical Assistant
Dignity Health
08.2019 - 04.2023
- Administered patient care and performed clinical tasks, ensuring adherence to safety protocols.
- Assisted physicians with examinations and procedures, improving patient flow and satisfaction.
- Maintained accurate medical records using electronic health record (EHR) systems for efficient data retrieval.
- Educated patients on treatment plans and medication instructions, enhancing understanding and compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Sierra Care Physicians
08.2018 - 08.2019
- Established trust with patients through effective communication and quality care.
- Ensured seamless patient care with accurate documentation of vital signs and histories.
- Enhanced patient understanding of treatment plans, promoting better compliance and outcomes.
- Conducted EKGs and diagnostic tests, supporting timely and accurate medical diagnoses.
Server
International House Of Pancakes
01.2003 - 08.2018
- Enhanced customer satisfaction through exceptional service in fast-paced environment.
- Coordinated with kitchen staff for timely food preparation and delivery.
- Managed multiple tables, ensuring attentive service and customer satisfaction.
- Trained new servers on menu details, service standards, and POS system.
- Resolved customer inquiries and issues, improving overall dining experiences.
Education
Certificate - Medical Assistant
Carrington College
Roseville, CA01-2018
Skills
- Coaching and guidance
- Achievement oriented
- Team leadership
- Effective team collaboration
- Strong verbal communication
- Operational efficiency management
- Continuous improvement initiatives
Timeline
Back Office Lead Medical Assistant
Dignity Health
04.2023 - 04.2025
Interim Supervisor
Dignity Health
08.2019 - Current
Medical Assistant
Dignity Health
08.2019 - 04.2023
Medical Assistant
Sierra Care Physicians
08.2018 - 08.2019
Server
International House Of Pancakes
01.2003 - 08.2018
Certificate - Medical Assistant
Carrington College