Deanna Demeyere
London,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Committed to maintaining professional relationships and enhancing customer experiences by understanding customer desires and providing customized solutions to build loyalty. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Neat Cannabis
03.2022 - 09.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Personal Home Care Aide
Andrew Warden
02.2021 - 12.2021
- Improved client's daily living experience by providing personal care, meal preparation, and light housekeeping tasks.
- Enhanced client's emotional well-being by offering companionship and engaging conversations.
- Administered medication according to prescribed schedules, ensuring proper dosages were taken on time.
- Assisted client with mobility issues, helping them maintain independence and an active lifestyle.
- Collaborated with healthcare professionals for the development of personalized care plans tailored to client's needs.
Reception/Administration Clerk
Slateco Billiards
01.2018 - 10.2020
- Streamlined office processes by implementing efficient organizational strategies and time management techniques.
- Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
- Expedited invoice processing and expense tracking to maintain accurate financial records for budgeting purposes.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
Education
Licensed Practical Nurse Diploma - Nursing
Sprott Shaw Community College
Kelowna, BC09.2012
High School Diploma -
Okanagan Mission Secondary School
Kelowna06.2008
Skills
- Teamwork
- Positive attitude
- Customer Service
- Teamwork and Collaboration
- Interpersonal and Written Communication
- Retail Sales
- Flexible Schedule
- Point of Sale Operation
- Time Management
- Customer Assistance
- Problem-Solving
Certification
- Standard Red Cross First Aid and CPR level C
- WHMIS certified
- Selling it Right
- Certificate of participation in Alzheimer's and Dementian 2015
Timeline
Sales Associate
Neat Cannabis
03.2022 - 09.2022
Personal Home Care Aide
Andrew Warden
02.2021 - 12.2021
Reception/Administration Clerk
Slateco Billiards
01.2018 - 10.2020
Licensed Practical Nurse Diploma - Nursing
Sprott Shaw Community College
High School Diploma -
Okanagan Mission Secondary School
- Standard Red Cross First Aid and CPR level C
- WHMIS certified
- Selling it Right
- Certificate of participation in Alzheimer's and Dementian 2015
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