Professional Summary
Overview
Work History
Education
Skills
Timeline

Deanna Burgher

Canada Post
Cold Lake
1
Language
20
years of professional experience

Results-driven clerk with over 20 years of experience in customer service and cash management. Known for exceptional attention to detail and professional telephone communication, contributing to increased customer satisfaction and operational efficiency.

Work History

Clerk

20 Years 2 Months
Canada Post | 06.2006 - Current

Dedicated sales clerk focused on enhancing customer satisfaction through extensive service experience.

  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Assisted customers with inquiries, ensuring high levels of satisfaction and service quality.
  • Facilitated improved customer satisfaction through timely responses to inquiries and accurate information provision.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Administered weekly payroll processing, ensuring timely and accurate salary distribution.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Conducted thorough cash drawer audits at the beginning and end of each shift to identify and rectify discrepancies.

Education

High School Diploma

Vanier Senior High | Courtenay BC

Skills

Collaborative team player
Customer service expertise
Proficient problem-solving
Payroll management
Staff scheduling management
Effective telephone communication
Cash flow management

Timeline

Clerk

Canada Post
06.2006 - CurrentRead More

Vanier Senior High

High School Diploma
Read More
Deanna Burgher