Deanna Perez
Glendora
Summary
Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess
Gus's BBQ
05.2024 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Barista
Teaport
09.2023 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Glendora High School
Glendora, CA05-2024
No Degree - Business Marketing
California State University, San Marcos
San Marcos, CA05-2028
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cash handling
- Scheduling
Certification
- Certified Restaurant Server (CRS) - National Restaurant Association.
- Food Handler Certification (FHC) - State Health Departments.
Timeline
Restaurant Hostess
Gus's BBQ
05.2024 - 08.2024
Barista
Teaport
09.2023 - 04.2024
High School Diploma -
Glendora High School
No Degree - Business Marketing
California State University, San Marcos
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