Organized and dependable professional with a strong customer service background. Adept at managing multiple priorities while fostering a collaborative team environment, ensuring positive experiences for clients and colleagues alike.
Overview
5
5
years of professional experience
Work History
Game Master
Red Door Escape Rooms
Concord
07.2025 - Current
Guided teams through immersive escape room experiences, delivering engaging story narration and live support to enhance player immersion.
Monitored player progress via surveillance and provided timely hints to enhance game pacing.
Welcomed and briefed players on rules, storylines, and safety procedures before gameplay.
Reset rooms and tested mechanisms and puzzles to ensure readiness for next sessions.
CSA
Walgreens
Vallejo/Martinez
05.2024 - 04.2025
Executed fast, friendly, and efficient customer service
Promoted a positive shopping experience by consistently keeping the store clean and tidy.
Collaborated within a team environment
Completed all assigned tasks consistently to support team productivity.
Movie Theater Attendant
Brendon Theaters
Concord
06.2021 - 07.2022
Provide front line customer service to guests including taking food orders and accurately handling cash and credit card transactions.
Balanced independent and group tasks to enhance team effectiveness.
Collaborated with team members, offering support and guidance to achieve goals.
Quickly learned new processes and adapted to changing work environments.
Efficiently managed time to ensure timely completion of all assigned tasks.
Maintained organization and attention to detail in daily tasks.