Security Guard protecting bank assets, employees, and customers through active patrols, access control, and rapid response to disturbances. Enforces site policies while de-escalating arguments and supporting a safe, professional lobby environment. Delivers calm customer service when answering questions and assisting visitors or staff.
Work History
Lead Security Officer
2 Years 1 Month
Allied Universal Security Services | 07.2024 - Current
Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
Conducted regular site assessments to identify vulnerabilities and implement corrective measures.
Coordinated training programs for new security personnel, enhancing team performance and readiness.
Mentored junior officers, fostering professional growth and adherence to best practices in security management.
Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
Collaborated with law enforcement agencies to enhance safety strategies and community relations.
Security Guard
4 Years 8 Months
Securitas | 07.2020 - 03.2025
Implement and maintain security protocols to protect bank assets, employees, and customers
Monitor bank premises to prevent unauthorized access and vandalism
Respond promptly to distress calls to mitigate potential threats and/or de-escalate arguments/misunderstandings
Enforced company policies and procedures to maintain a secure environment
Provided customer service by addressing client and employee inquiries effectively
Warehouse Assistant Manager
3 Years 3 Months
San Diego Flooring | 06.2018 - 09.2021
Utilized inventory management software to track shipments and monitor stock levels, generating reports for better decision-making
Implemented efficient workflow processes to improve productivity and reduce operational costs
Resolved shipping errors, damaged product issues, and customer returns promptly to enhance customer satisfaction
Implemented workflow processes that streamlined operations and supported cost reduction initiatives
Utilized inventory management software to track shipment, monitor stock levels, and generate reports
COVID Service Representative
6 Months
United Domestic Worker (UDW) | 06.2020 - 12.2020
Provided information and guidance to individuals regarding COVID-19 testing and safety protocols
Addressed inquiries via phone and in-person, ensuring clear understanding and support
Provided educational materials to individuals, enhancing awareness of COVID-19 protocols
Stocker
1 Year 3 Months
Costco | 09.2018 - 12.2019
Stocked and replenished merchandise to maintain store standards and enhance shopping experience
Assisted customers in locating products, ensuring positive shopping experience through attentive service
Collaborated with team members to get tasks completed in a timely manner
Produce Clerk
1 Year
El Super Market | 08.2017 - 08.2018
Received, inspected, and stocked incoming product shipments to maintain product freshness and quality for customers
Delivered friendly, knowledgeable customer service to assist customers in selecting products that meet their needs
Monitored inventory levels and coordinated with management to maintain optimal stock availability