Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Deana Berezay

Cardston,AB

Summary

Dynamic and results-driven professional with extensive experience in customer service at Remington Carriage Museum. Proven expertise in cash handling and POS systems, complemented by strong communication and relationship-building skills. Recognized for maintaining high standards of cleanliness and contributing to a welcoming shopping environment, enhancing customer satisfaction and loyalty.

Overview

42
42
years of professional experience

Work History

Cashier

Remington Carriage Museum
Cardston, AB
05.2023 - Current
  • Greeted customers entering
  • Operated cash register for cash, and credit card transactions.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as directed for sale
  • Adapted quickly to new technologies implemented at POS systems,

Sales Associate

Red Apple Store
Cardston, AB
04.2021 - Current
  • Handled cash transactions
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products in the store
  • POS operation
  • Restocking shelves

Operations Supervisor

Saputo Dairy Products Canada
Glenwood, AB
10.1983 - 10.2020
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.

Education

No Degree - Nursing

Lethbridge College
Lethbridge
1974

Skills

  • Work ethic and integrity
  • Cash handling
  • Customer service
  • Reliability and punctuality
  • Written and verbal communication
  • Product restocking
  • POS system operation

Languages

English
Full Professional

Timeline

Cashier

Remington Carriage Museum
05.2023 - Current

Sales Associate

Red Apple Store
04.2021 - Current

Operations Supervisor

Saputo Dairy Products Canada
10.1983 - 10.2020

No Degree - Nursing

Lethbridge College
Deana Berezay