Dean McConnell
Victoria,BC
Summary
19 year old customer-oriented Supervisor with 3 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in food service industries best practices and principles of employee management and ensuring correct, proper and safe preproduction of food in timely manner. Blends superb time management and organizational skills to drive group success. Very well knowledgeable in POS, cash handling, and scheduling experience.
Overview
4
4
years of professional experience
Work History
Line Cook
Floyd’s Diner
Victoria, BC
01.2024 - 03.2024
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Performed basic knife skills such as dicing onions or slicing meats.
- Maintained accurate records of daily production sheets including waste logs.
Line Cook
Jones BBQ-Langford
Victoria, BC
09.2023 - 01.2024
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Maintained accurate records of daily production sheets including waste logs.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Ensured adherence to all closing procedures and policies.
Leading Supervisor
Tim Hortons
Victoria, BC
07.2021 - 10.2023
- Monitored staff performance to ensure compliance with company policies and procedures.
- Resolved conflicts between team members by utilizing effective communication techniques and problem-solving skills.
- Assisted in the training of new employees.
- Ensured proper staffing levels were met for each shift.
- Counted and balanced cash drawer at the beginning and end of shift.
- Maintained accurate records of all tasks completed by the team.
- Managed daily staff rotations and ensured workers were in their assigned positions.
- Performed regular inspections of equipment to identify maintenance needs or potential issues.
- Implemented changes as directed by management to improve overall productivity.
- Helped in managing and making employee schedules for the week.
Crew Member
Wendy’s
Victoria, BC
06.2020 - 07.2021
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Swept and mopped floors in public areas.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Performed minor maintenance tasks such as changing light bulbs or unclogging drains.
Education
Serving It Right
03-2024
WHIMIS
06-2022
Fall Protection
06-2022
Food Safe Certification
01-2022
Skills
- Strong Attention To Safe Food Handling Procedures
- Prepared Foods Plating
- Food Preparation Skills
- Kitchen Sanitization
- Team Development
- Information Confidentiality
- Financial Management
- Staff Management
- Customer Service
- Verbal And Written Communication
- Health & Safety Compliance
- Telephone Etiquette
- Scheduling
- Attention To Detail
- Staff Discipline
- Policy Enforcement
- Waste Reduction
- Recruitment And Hiring
- Time Management
- POS
Timeline
Line Cook
Floyd’s Diner
01.2024 - 03.2024
Line Cook
Jones BBQ-Langford
09.2023 - 01.2024
Leading Supervisor
Tim Hortons
07.2021 - 10.2023
Crew Member
Wendy’s
06.2020 - 07.2021
Serving It Right
WHIMIS
Fall Protection
Food Safe Certification