Efficient Lead Detailer and successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Machine Operator
Tempel Steel
09.2016 - Current
Operated machining equipment safely with team of operators.
Operated multiple machines simultaneously to meet production requirements.
Followed detailed instructions to operate machines with accuracy and produce quality products.
Complied with company and OSHA safety rules and regulations.
Maintained assigned equipment and performed daily inspections to increase equipment lifetimes and cut costs by 15%
Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Lead Detailer
Porsche Centre
09.2013 - 09.2016
Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services
Followed safety guidelines for cleaning vehicles and equipment.
Utilized high-pressure washers to clean vehicles and equipment.
Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
Used wet sanding and polishing
Maintained records of cleaning activities.
Waxed exterior of vehicles , removed compounds and soft cloths and buffed to a brilliant shine
Performed detailed vacuuming of interior and exterior of vehicles and equipment.
Mail Carrier
Canada Post
04.2010 - 09.2013
Offered friendly and efficient service to customers, handled challenging situations with ease.
Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Handled mail and packages with care to prevent damage during delivery.
Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Car Salesperson
Grand Touring Automobiles
07.2007 - 04.2010
Answered telephone and email inquiries from potential customers.
Completed registration paperwork and sales documentation.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Negotiated purchase prices and explained sales, warranty, and optional products.
Met customers on lot and in showroom to discuss available vehicles and options.
Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Developed successful sales strategies to maximize customer satisfaction and profit.
Developed strong rapport with customers and created positive impression of business.
Senior Product Specialist
Aston Martin Lagonda
09.1996 - 06.2007
Senior Product Specialist :
Assisted with demonstrations for all Aston Martin vehicles to showcase functionality.
Liaised between customers and manufacturing to design new product.
Created database of all equipment models and serial Numbers.
Continually expanded knowledge of Aston Martin Vehicles and other competitive product lines.
Generated reports to support development and implementation of marketing plans.
Developed Training Materials , conducted webinars and authored work for user training and support
Paint and Bodyshop Specialist
Prepped car bodies and panels for paint
Paint rectification, wet sanding and buffing
Paint and Body Inspector for all body related issues which were leaving the paint area and onto production
Education
High School Diploma -
Abby High School
Redditch , United Kingdom
06.1984
Skills
Vehicle Inspection
Fabric Treatment
Machine Maintenance
Exterior Waxing
Showroom Maintenance
Finish Buffing
Customer Service
Preventive Maintenance
Parts Fabrication
Quality Control
Safety Compliance
Languages
English
Full Professional
Timeline
Machine Operator
Tempel Steel
09.2016 - Current
Lead Detailer
Porsche Centre
09.2013 - 09.2016
Mail Carrier
Canada Post
04.2010 - 09.2013
Car Salesperson
Grand Touring Automobiles
07.2007 - 04.2010
Senior Product Specialist
Aston Martin Lagonda
09.1996 - 06.2007
High School Diploma -
Abby High School
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