Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dean Harrold

Sales
calgary,Alberta

Summary

. Skilled in upselling strategies and building rapport, I enhanced customer satisfaction through personalized service and product recommendations, fostering loyalty and repeat business. A quick learner, I stay current on industry trends to better serve clients.

Professional with strong experience in customer service and sales, prepared for this role. Skilled in product knowledge, inventory management, and point-of-sale systems. Known for fostering team collaboration and flexibility in dynamic environments. Reliable and focused on achieving consistent results and customer satisfaction.

Overview

17
17
years of professional experience

Work History

Counter Salesperson

The Bolt Supply House
12.2024 - 03.2025
  • Built strong rapport with customers, fostering loyalty and repeat business.
  • Increased customer satisfaction by providing personalized service and product recommendations.
  • Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
  • Performed daily store opening and closing procedures, ensuring security and readiness for business operations.

Counter Salesperson

Calgary Fasteners
08.2018 - 10.2024
  • Supported store merchandising efforts by assisting with visual displays, replenishment, and pricing updates.
  • Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
  • Assisted in maintaining a well-organized merchandise display for easy customer browsing.
  • Kept abreast of new products and promotions within the company repertoire so as to offer timely suggestions tailored specifically towards individual client tastes.
  • Participated in ongoing training programs to stay current on industry trends and enhance product knowledge.

Sales Associate

Atlas Appliances
09.2008 - 08.2018
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Education

Buisness Marketing -

Martech College
Edmonton, AB
04-1995

Skills

  • Quick learner
  • Goal-oriented mindset
  • Upselling strategies
  • Building rapport

Timeline

Counter Salesperson

The Bolt Supply House
12.2024 - 03.2025

Counter Salesperson

Calgary Fasteners
08.2018 - 10.2024

Sales Associate

Atlas Appliances
09.2008 - 08.2018

Buisness Marketing -

Martech College

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