Dean Amadi
Montréal,Canada
Summary
Dynamic business professional with a strong foundation in strategic leadership and sales management, supported by three years of diverse industry experience. Skilled in communication, problem-solving, and conflict resolution, with a proven track record in office coordination and administration. Committed to driving positive organizational growth while pursuing continuous professional development. Eager to leverage skills and experience in environments that promote innovation and success.
Overview
4
4
years of professional experience
Work History
Data Processor
Hypertec
Montreal, QC
04.2025 - Current
- Maintained high level of data security by adhering to company policies, protocols, and confidentiality requirements.
- Adhered to strict deadlines for completing assigned tasks while maintaining a high degree of accuracy in all work performed.
- Employed Excel functions to condense extensive datasets for engineering team.
- Optimized CRM and SAP by restructuring and tidying databases.
Business-Sales Advisor
GBS Technologies
Charlottetown, Canada
01.2023 - 02.2025
- Assist businesses in choosing optimal wireless plans, boosting satisfaction.
- Process sales and contracts efficiently using TELUS systems, boosting sales performance.
- Communicate effectively about telecom services, improving client understanding.
- Adapt to new telecom technologies, ensuring up-to-date service offerings.
Property Manager
Building Management
Charlottetown, Canada
08.2023 - 12.2024
- Conducts tenant inspections, ensuring smooth transitions and effective communication.
- Facilitates property viewings, enhancing tenant engagement and occupancy rates.
- Performs regular maintenance, optimizing appliance functionality and safety.
- Coordinates repairs, ensuring timely resolution and tenant satisfaction.
- Manages seasonal tasks, maintaining property safety and tenant comfort.
Warehouse Sales Coordinator
HomeSense
Charlottetown, Canada
04.2022 - 01.2023
- Answered customer queries on merchandise and promotions, enhancing customer satisfaction.
- Processed daily shipments, organized warehouse, ensuring merchandise standards were met.
- Collaborated with management on sales plans, achieving measurable sales growth.
- Trained sales team in procedures, boosting team efficiency and performance.
- Coordinated advertising campaigns, resulting in increased brand visibility and sales.
- Handled refunds and exchanges with precision, enhancing customer satisfaction.
Inbound / Outbound Call Agent
I.O. Solutions Contact Centre
Charlottetown, Canada
01.2022 - 07.2022
- Handled refunds and exchanges with precision, enhancing customer satisfaction.
- Promoted FIDO products, achieving sales targets through effective communication.
- Streamlined customer service processes using advanced software tools.
Health Screening Officer; Lab Technician
Dept. Health & Wellness - Government of PEI
Charlottetown, Canada
06.2021 - 04.2022
- Conducted health screenings and tests for incoming travelers, ensuring accurate documentation.
- Resolved traveler issues with professionalism, enhancing service satisfaction.
- Communicated essential health information clearly to travelers, fostering a supportive environment.
Education
Master Of Business Administration - Business Administration
University of Gloucestershire
United Kingdom05.2025
Post-Baccaleurate Diploma - Strategic Management And Leadership
Stratford University
London07.2022
Bachelor of Business Administration - Business Administration
University of Prince Edward Island
Charlottetown, PE06.2020
Skills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Communication
- Problem solving
- Conflict resolution
- Sales
- Marketing
- Consumer behavior
- Office coordination
- Administrative data processing
Languages
English
Native or Bilingual
Timeline
Data Processor
Hypertec
04.2025 - Current
Property Manager
Building Management
08.2023 - 12.2024
Business-Sales Advisor
GBS Technologies
01.2023 - 02.2025
Warehouse Sales Coordinator
HomeSense
04.2022 - 01.2023
Inbound / Outbound Call Agent
I.O. Solutions Contact Centre
01.2022 - 07.2022
Health Screening Officer; Lab Technician
Dept. Health & Wellness - Government of PEI
06.2021 - 04.2022
Post-Baccaleurate Diploma - Strategic Management And Leadership
Stratford University
Bachelor of Business Administration - Business Administration
University of Prince Edward Island
Master Of Business Administration - Business Administration
University of Gloucestershire