Dea Francheska Amista
North York,Ontario
Summary
Dedicated and detail-oriented Aerospace Technician with a strong background in advanced diagnostic tools, safety standards, and project management. Known for leading technical teams, fostering continuous improvement, and delivering innovative solutions for complex aerospace challenges. Possesses a diverse skill set from customer service and retail experience, including problem-solving, relationship building, and exceptional people skills. Adaptable and experienced in both technical and customer-facing roles, with a commitment to delivering high-quality results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Aerospace Technician
Dishon Limited
Vaughan, ON
01.2024 - Current
- Improved aircraft maintenance efficiency by implementing advanced diagnostic tools and procedures.
- Enhanced safety standards by conducting thorough inspections and identifying potential issues before they escalated.
- Led training sessions for junior technicians, fostering a culture of continuous learning and improvement within the team.
- Contributed to successful project completions by rigorously adhering to industry best practices and company standards.
- Collaborated with engineering teams to develop innovative solutions for complex aerospace challenges.
- Refined internal processes by reviewing operational data regularly, identifying areas for improvement within the department.
Sales Associate
Winners
North York, Ontario
10.2020 - 12.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Processed product returns and assisted customers with other selections.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Issued receipts and processed refunds, credits or exchanges.
- Moved heavy boxes and full merchandise bins by maintaining physical strengths and stamina.
Volunteer Nurse’s Assistant
Humber River Hospital
Toronto, Ontario
10.2018 - 01.2019
- Change patients into their gowns and assist with their belongings
- Being a liaison between staff and families
- Assist hospital employees in caring for patients and visitors
- Stocked gowns and supplies needed
Service Associate
Canada’s Wonderland
Vaughan, Ontario
07.2017 - 11.2018
- Took food and beverage orders and conveyed special requests or concerns to kitchen.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted visitors, answered questions and accepted payments.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Education
High School Diploma -
James Cardinal McGuigan Catholic High School
Toronto, ON06.2019
Food Safety Certificate - undefined
2019
WHMIS Certificate - undefined
2018
Skills
- Detail oriented
- Communication skills
- Computer assisted design
- Safety procedures
- Stocking and replenishing
- Problem-solving skills
- Cash Handling
- Exceptional customer service
- Adapt to diverse groups
- Multi-tasking strength
Additional Information
- Ministry of Labour Health and Safety Certificate 2018
Timeline
Aerospace Technician
Dishon Limited
01.2024 - Current
Sales Associate
Winners
10.2020 - 12.2023
Volunteer Nurse’s Assistant
Humber River Hospital
10.2018 - 01.2019
Service Associate
Canada’s Wonderland
07.2017 - 11.2018
High School Diploma -
James Cardinal McGuigan Catholic High School