Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Cristaly Bello Brand

Toronto,ON

Summary

Strategic leader in the management field, known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Production Line Leader

Give and Go
Toronto, Ontario
05.2022 - 11.2023
  • Oversaw quality control processes to uphold production standards.
  • Guided employees in understanding safety protocols.
  • Met health and safety regulations for a secure work environment.
  • Consistently met targets for punctual customer shipments.
  • Optimized workflows by rotating production lines to align with demand.
  • Monitored employee attendance and took corrective action when necessary.
  • Led team meetings to communicate goals and gather feedback for improvements.
  • Influenced and guided team members through actions and expectations to achieve improvement goals.

Beauty Expert

Shoppers Drug Mart
Toronto, ON
06.2016 - 07.2022
  • Engaged and assisted customers with beauty products, skin/hair consultations, fragrance demonstrations, and complete makeovers for special events.
  • Participated in beauty seminars to boost sales.
  • Operates a cash register, credit card machine, computer, and e-clientelling loyalty list; Seniors Day/20x points/redemption events.
  • Unboxed new merchandise and arrangements to promote items, cycle count, planograms, removed discontinues, low stock, bins, and tables with new or transformed merchandise.
  • Achieved daily sales targets, prepared end-of-day sales reports, monitored low stock and cycle counts, and removed discontinued products.
  • Commitment to excellence in customer service through phone, email, or in-store, answering questions and inquiries effectively.
  • Managing product inventory, and keeping the department organized and clean.
  • Managed the social media account to promote sales and build customer loyalty for successful in-store events.
  • Stayed up to date on store promotions, payment policies, and security practices.
  • I answered customer questions, suggested products, and trained each customer to use skincare products and apply makeup correctly.
  • Trained the team members on using Eclientelling to help boost online sales and create loyal customer profiles for skin care products, make-up, and fragrances.

Assistant Manager

Bello Brand Cleaning
Toronto
09.2019 - 12.2020
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Minimized costs by working and negotiating with multiple suppliers.
  • Managed maintenance activities, including supervising staff and inspecting equipment.

Salon Stylist

Phases Hair studio
Toronto , Ontario
05.2016 - 08.2017
  • Provide services, including shampooing, trimming, cutting, blow drying, and colouring.
  • Determine clients' needs by conferring with them in detail.
  • Maintain the salon's appearance, cleanliness, and laundry.
  • Schedule appointments and record client information.
  • Deliver superior customer service to high-net-worth clients, ensuring repeat business and strong customer loyalty.
  • Quickly and efficiently learn new trends and attend advanced classes and training.

Team Leader/ Key Holder

Bluenotes
Toronto, ON
07.2015 - 07.2016
  • Ensuring standards for quality, customer service, and health and safety are met.
  • In charge of receiving daily shipments and shipments to other local stores.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching daily sales goals.
  • Supervise the opening and closing of the store at the appropriate time without the store manager and assistant manager present.
  • Completing team-related paperwork, and preparing promotional materials and displays.
  • Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering when necessary.

Education

Paralegal Studies

Humber College
Toronto, ON
11-2025

High School Diploma -

St. Basil-the-Great College
Toronto, ON
06-2015

Skills

  • Customer Service Expertise
  • Strong communication skills in English and Spanish, problem-solving, and writing abilities
  • Proficient in Team Dynamics and Solo Tasks
  • Strong Organizational Skills
  • Adaptability in Dynamic Environments

Languages

English
Professional
Spanish
Professional

Certification

  • Hairstylist
  • Makeup application and hair coloring
  • CPR
  • Health and safety Procedure- WHMIS

References

References available upon request.

Timeline

Production Line Leader

Give and Go
05.2022 - 11.2023

Assistant Manager

Bello Brand Cleaning
09.2019 - 12.2020

Beauty Expert

Shoppers Drug Mart
06.2016 - 07.2022

Salon Stylist

Phases Hair studio
05.2016 - 08.2017

Team Leader/ Key Holder

Bluenotes
07.2015 - 07.2016

Paralegal Studies

Humber College

High School Diploma -

St. Basil-the-Great College

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Cristaly Bello Brand