De-graft Godwyll
Calgary,AB
Summary
Resourceful professional offering broad knowledge base in cleaning and maintenance. Focused on keeping spaces clean, organized and tidy for use. Always ready for challenging assignments and eager to drive team success.
Overview
6
6
years of professional experience
Work History
Cleaning Supervisor
NAAK Cleaning Services
Accra, Ghana
08.2021 - 08.2024
- Resolved customer complaints promptly and efficiently while ensuring a positive experience.
- Updated policies and procedures related to cleaning services in order to remain compliant with industry regulations.
- Developed procedures for maintaining high standards of cleanliness in public spaces such as restrooms, lobbies, hallways.
- Ensured compliance with state and federal laws pertaining to hazardous waste disposal methods and practices.
- Performed basic repairs such as replacing light bulbs or minor plumbing issues as needed.
- Provided assistance during emergency situations such as floods or fires when necessary.
- Collaborated with management teams on various projects relating to facilities upkeep and hygiene.
- Conducted regular inspections of all areas to ensure that standards are met and maintained.
- Created weekly schedules for staff members to ensure proper coverage in all areas.
- Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
- Maintained records of completed tasks including work orders and time sheets.
Cleaner
NAAK Cleaning Services
Accra, Ghana
06.2018 - 08.2021
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Polished furniture to remove dust and dirt buildup.
- Scrubbed walls to remove scuff marks or stains.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Inspected rooms for cleanliness prior to guest arrival.
- Swept sidewalks and driveways of debris.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Transported trash bags to designated disposal areas.
- Emptied trash cans and replaced liners as needed.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Education
Master of Engineering - Environmental Engineering
University of Calgary
Calgary, AB05-2026
Bachelor of Technology - Chemical Engineering
Kumasi Technical University
Ghana12-2020
Skills
- Job Tracking
- Client Relations
- Schedule Management
- Scheduling and Planning
- Workload prioritization
- Recruitment and hiring
- Chemical Handling
- Invoicing
- Staff Scheduling
- Cleaning practices
Timeline
Cleaning Supervisor
NAAK Cleaning Services
08.2021 - 08.2024
Cleaner
NAAK Cleaning Services
06.2018 - 08.2021
Master of Engineering - Environmental Engineering
University of Calgary
Bachelor of Technology - Chemical Engineering
Kumasi Technical University
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