Judith Nunez
Los Angeles
Summary
Retail professional equipped with comprehensive management experience and keen focus on operational excellence. Known for fostering collaborative team environments and consistently achieving sales targets. Adaptable and reliable with skills in staff training and customer service.
Overview
21
21
years of professional experience
Work History
Retail Manager
BevMo
01.2008 - 02.2025
- Receiver experience of 4yrs+
- Promote product knowledge weekly with employees; discuss new product and sales tips product by product
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Established positive relationships with vendors, negotiated favorable terms, and ensured timely delivery of merchandise orders.
Supervisor/Trainer
Tele-Interpreters
01.2004 - 01.2008
- Trained classes of 15+ operators
- Handled top accounts for the company such as Kaiser, 911 dispatch, etc
- Scheduling
- Exceeded top service; Awarded operator of the year award 2008
- Increased overall team productivity by identifying skills gaps and providing targeted coaching sessions.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Boosted customer satisfaction scores through rigorous quality assurance measures during staff training sessions.
Education
High School Diploma -
Woodrow Wilson High School
Los Angeles, CA06-2000
Skills
- Customer service
- Cash management
- Store operations
- Inventory control
- Team leadership
Areas Of Focus
- Retail Sales
- Scheduling
- Recruitment and training
- Customer service
- Sales coaching
- Inventory management
- Leadership
Languages
Spanish
Full Professional
Timeline
Retail Manager
BevMo
01.2008 - 02.2025
Supervisor/Trainer
Tele-Interpreters
01.2004 - 01.2008
High School Diploma -
Woodrow Wilson High School
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