Nicholas Prosdocimo
Escondido,CA
Summary
Results-driven professional with a solid background in system operations and network administration. Expertise in monitoring performance and implementing corrective actions, fostering teamwork and enhancing workflow efficiency across cross-functional teams.
Overview
7
7
years of professional experience
Work History
Transmissions System Operator
United States Marine Corps
United States
09.2022 - Current
- Operated and maintained complex systems to ensure mission readiness and operational effectiveness.
- Monitored system performance, identifying issues and implementing corrective actions to enhance reliability.
- Coordinated with cross-functional teams to streamline processes and improve overall workflow efficiency.
- Trained junior personnel on system operations, fostering skill development and knowledge retention.
- Cross-trained with peers in adjacent communications and IT roles, applying skills and operational knowledge related to data systems administration, network administration, and technical troubleshooting.
Retail Associate
Savers Thrift Store
Hanover, MA
08.2021 - 05.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Organized and maintained store displays to promote merchandise effectively.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Collaborated with team members to restock shelves and manage inventory levels.
- Worked in the donation area receiving customer donations, sorting incoming items, and preparing merchandise to be processed and placed onto the sales floor.
Retail Sales Associate
Metro by T-Mobile
Weymouth, MA
04.2019 - 06.2020
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed sales transactions efficiently using POS systems.
- Maintained product displays, ensuring alignment with merchandising standards.
- Resolved customer inquiries and complaints to promote satisfaction.
Education
Security+ - Information Technology
CompTIA
05-2026
Microsoft Certified: Azure Fundamentals (AZ-900) - Cloud Administration
Microsoft
05-2026
Associate of Arts - English
Bunker Hill Community College
Charlestown, MA08-2024
Skills
- System monitoring
- Software installation
- Security protocols
- Equipment installation
- Network administration
- Hardware configuration
- Component repair
- Problem-solving
- Teamwork and collaboration
- Attention to detail
Timeline
Transmissions System Operator
United States Marine Corps
09.2022 - Current
Retail Associate
Savers Thrift Store
08.2021 - 05.2022
Retail Sales Associate
Metro by T-Mobile
04.2019 - 06.2020
Security+ - Information Technology
CompTIA
Microsoft Certified: Azure Fundamentals (AZ-900) - Cloud Administration
Microsoft
Associate of Arts - English
Bunker Hill Community College