Summary
Overview
Work History
Education
Skills
Timeline
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Gius Uday

Scarborough,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Head Barback

The Bottom Line
10.2022 - Current
  • Enhanced customer satisfaction by efficiently stocking and maintaining bar inventory.
  • Collaborated with bartenders to ensure timely drink preparation and delivery for optimal guest experience.


Retention Specialist

SP Data Digital
10.2019 - 09.2022
  • Increased customer retention rates by developing and implementing effective loyalty strategies.
  • Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
  • Reduced churn rates by identifying at-risk customers and crafting personalized retention plans.
  • Boosted revenue through upselling and cross-selling opportunities during customer interactions.

Server Assistant

Oliver & Bonacini Restaurants
09.2018 - 01.2020
  • Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.

Busser

Terroni
05.2018 - 11.2018
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.

Education

BTECH Advance Diploma - Aviation Management

Pearson Edexcel
Bangladesh
05.2014

Skills

  • Stock Rotation
  • Bussing Tables
  • Efficient multitasking
  • Food Running
  • Beer Keg Replacement
  • Customer Service
  • Excellent Communication

Timeline

Head Barback

The Bottom Line
10.2022 - Current

Retention Specialist

SP Data Digital
10.2019 - 09.2022

Server Assistant

Oliver & Bonacini Restaurants
09.2018 - 01.2020

Busser

Terroni
05.2018 - 11.2018

BTECH Advance Diploma - Aviation Management

Pearson Edexcel

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Gius Uday