ANEESH SEBASTIAN
Scarborough
Summary
Driven Registration Agent from Denz Motors, adept in relationship building and problem-solving, significantly enhanced client satisfaction and expanded the customer base through strategic networking and exceptional service support. Demonstrates strong organizational skills and a positive attitude, ensuring optimal outcomes and customer care excellence.
Overview
17
17
years of professional experience
Work History
Registration Agent
Denz Motors
04.2007 - 01.2024
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
- Presented feedback to management on customer service trends and improvement areas.
- Called prospective clients in market area to explain products offered and qualify leads.
- Developed new business and managed new and existing clients.
Registration Agent
Trivandrum Motors
04.2024 - 05.2024
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Adopted customer feedback in process and system improvement initiatives.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Developed new business and managed new and existing clients.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Education
High School Diploma -
PSNM Govt Boys HSS Peroorkada
Trivandrum, India03.2001
Skills
- Problem-solving skills
- Positive Attitude
- Customer service and care
- Problem-Solving
- Customer service abilities
- Relationship Building
- Organizational Skills
- Customer needs determination
- Ensuring customer satisfaction
- Service support
- Polite communication skills
Languages
English
Limited Working
Malayalam
Native or Bilingual
Tamil
Limited Working
Timeline
Registration Agent
Trivandrum Motors
04.2024 - 05.2024
Registration Agent
Denz Motors
04.2007 - 01.2024
High School Diploma -
PSNM Govt Boys HSS Peroorkada
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