Judith Ezeanya
London
Summary
Dynamic and results-driven Business Analyst with over8 years of experience in strategy, risk management, data compliance, and digital transformation. Proven expertise in gathering and translating complex business requirements into actionable solutions to drive operational excellence and stakeholder value. Adept at leveraging agile methodologies, data analysis, and process improvement to deliver impactful outcomes within banking, cybersecurity, and compliance domains.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Systems Analyst
Access Bank PLC
06.2020 - Current
- Conducted comprehensive requirement-gathering sessions, translating business needs into high-quality functional and non-functional requirements using user stories, storyboards, and BRDs
- Designed process maps and data flows using Visio and Figma to identify gaps, recommend solutions, and outline future state improvements
- Spearheaded integration of multi-cloud services, streamlining data migration processes from on-premise systems
- Managed third-party vendor relationships, ensuring alignment with business requirements and driving continuous improvement
- Led user acceptance testing (UAT) for iterative product releases, ensuring robust quality assurance and alignment with business objectives
- Developed strategies for risk mitigation and loss prevention while preparing vulnerability and incident reports
- Delivered a solution requirement document for card fraud initiatives, reducing fraud rates by25%
- Enhanced customer experience by optimizing IVR systems and implementing user-centric solutions
Business Systems Analyst
Diamond Bank PLC
05.2017 - 11.2019
- Provided strategic leadership in backlog management, iteration planning, and elaboration of user stories to align development with business objectives
- Implemented fraud detection and prevention rules using PRM, conducting rigorous testing to ensure efficacy
- Collaborated with product management to prioritize product feature backlogs based on business value and ROI
- Ensured compliance with AML and CTF regulations, driving system-wide adherence to evolving standards
- Conducted business acceptance testing, documenting results, and ensuring seamless deployment of fraud mitigation rules
- Introduced a trade API solution integrating client and back-end applications, achieving real-time transactional updates and a30% improvement in processing speed
- Enhanced proactive risk management tools, resulting in a15% reduction in fraud losses
Associate Business Analyst
Diamond Bank PLC
05.2013 - 08.2017
- Partnered with architects and developers to design and implement technical solutions, supporting enterprise-wide risk management
- Conducted data mining and analysis to develop predictive models for identifying high-risk transactions
- Authored comprehensive user process guides and high-level technical documentation to facilitate cross-departmental collaboration
- Supported PCI DSS and PII compliance initiatives, ensuring data security and regulatory adherence
- Implemented MFA systems for mobile banking, increasing security by40%
- Delivered analytics-driven insights, achieving10% operational cost savings
Education
Graduate Certificate - Business Analysis
Fanshawe College
London, ON08.2024
Graduate Certificate - Marketing Management
Fanshawe College
London, ON08.2023
Bachelor of Science - Economics
Igbinedion University
12.2011
Post Graduate Diploma - Education
University of Maiduguri
Maiduguri, Nigeria07-2021
Skills
- Skills: Business Requirements Documentation, Gap Analysis, Process Engineering, Risk Management, Data Mapping, Agile Methodology, Waterfall, Data Analysis, Product Development, Process Improvement
- Tools: JIRA, Confluence, Visio, SQL, Tableau, Power BI, Figma, MS Project, UML Diagrams, ServiceNow
Certification
- Certified Business Analysis Professional (CBAP)
- Certified Scrum Master (CSM)
- Tableau Specialist
- SQL for Data Analysis Certification
Affiliations
- International Institute of Business Analysis (IIBA)
- Chartered Institute of Bankers of Nigeria (CIBN)
Timeline
Business Systems Analyst
Access Bank PLC
06.2020 - Current
Business Systems Analyst
Diamond Bank PLC
05.2017 - 11.2019
Associate Business Analyst
Diamond Bank PLC
05.2013 - 08.2017
Graduate Certificate - Marketing Management
Fanshawe College
Bachelor of Science - Economics
Igbinedion University
Graduate Certificate - Business Analysis
Fanshawe College
Post Graduate Diploma - Education
University of Maiduguri
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