Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Daytona Janssen

Summary

I am Daytona Janssen, a highly motivated professional with over five years of customer service experience. Possessing exceptional interpersonal and communication skills, I excel as an influential and responsible team member and leader. With a strong ability to work both independently and collaboratively, I am dedicated to utilizing my talents and skills in a dynamic work environment that values excellence in customer service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server/Trainer

Baked Expectations
06.2023 - Current
  • Making a variety of beverages and delivering exceptional service.
  • Instructing and mentoring new team members.
  • Opening and closing procedures, guaranteeing the establishment's cleanliness and readiness for daily operations.
  • Portion cake slices individually to ensure optimal customer service and satisfaction.

Front Desk Agent & Trainer

Best Western Hotel
07.2022 - 06.2023
  • Assumed additional responsibilities, including training new employees and managing large group reservations, showcasing strong leadership in the absence of management.
  • Proficiently handled various payment methods, including cash, debit, and credit transactions, utilizing appropriate software and systems to ensure accurate and secure processing.
  • Methodically organized and maintained paperwork in an alpha-numeric filing system.

Hostess

Montana's BBQ & Grill
07.2021 - 04.2022
  • Greeted and engaged with customers, effectively communicating information about reservations and menu options, ensuring a positive and personalized dining experience.
  • Expertly packaged orders and delivered food to customers' tables with a strong focus on accuracy, efficiency, and exceptional service.
  • Proficiently operated the Point of Sale (POS) system to accurately capture customer orders and effectively communicated them to the kitchen staff, ensuring seamless coordination and timely food preparation.

Education

High School Diploma -

Dakota Collegiate
Winnipeg, MB
06.2019

Skills

  • Administrative Skills
  • Customer Service
  • Training and Mentoring
  • Organized & Multi-tasker
  • Self-Driven
  • Creative Thinker

Languages

English
Native or Bilingual

Certification

Smart Choices

-Responsible Serving Certification

-Cannabis Retail Certification


Timeline

Server/Trainer

Baked Expectations
06.2023 - Current

Front Desk Agent & Trainer

Best Western Hotel
07.2022 - 06.2023

Hostess

Montana's BBQ & Grill
07.2021 - 04.2022

High School Diploma -

Dakota Collegiate

Similar Profiles

CREATE PROFILE
Daytona Janssen