Daysi Gonzalez
Sun Valley
Summary
Dynamic esthetician and customer service professional with a proven track record at Allure Laser & Wellness Spa, excelling in client relations and consultative sales. Skilled in bilingual communication and manual/chemical facials, I consistently enhance customer satisfaction and service quality. Expert in leveraging interpersonal skills and industry knowledge to drive growth and client loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist/Esthetician
Allure Laser & Wellness Spa
North Hollywood
06.2024 - Current
- Greet clients, scheduled and confirmed appointments, maintained daily calendars, scanned consent forms into clients folders, follow up on Leeds to book future services.
- Performing facials, such as deep cleaning facials, microdermabrasion, light peels and light therapy.
Customer Service Representative
SCA Appraisal
10.2015 - 11.2019
- Responsible for answering phones calls, uploading bills from customers and processing to insurance
- Selling our appraisal services to the clients
Education
Certificate of Achievement - Esthetician program
Santa Monica College
California06.2024
Skills
- Manual/ Chemical Facials
- Waxing/tweezing
- Consultative sales experience
- Communication skills
- Scheduling
- Customer/Client relations
- Calm demeanor
Certification
Esthetician License, California, 09/30/24
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Receptionist/Esthetician
Allure Laser & Wellness Spa
06.2024 - Current
Customer Service Representative
SCA Appraisal
10.2015 - 11.2019
Esthetician License, California, 09/30/24
Certificate of Achievement - Esthetician program
Santa Monica College
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