Dayoung Kim (Brandi)
Vancouver,BC
Summary
Motivated Kitanoya Guu with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
DHL Supply Chain
South Korea
08.2021 - 05.2025
- Motivated and trained employees to maximize team productivity.
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Customer management, close communication with customers.
Server
Golden Star Beer
South Korea
04.2019 - 03.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Barista
Jack And The Beanstalk Cafe
South Korea
12.2017 - 10.2019
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Supply Chain Management
Sungkyul University
South Korea08.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Table Setting
- Menu Memorization
Languages
English
Professional Working
Timeline
Operations Supervisor
DHL Supply Chain
08.2021 - 05.2025
Server
Golden Star Beer
04.2019 - 03.2021
Barista
Jack And The Beanstalk Cafe
12.2017 - 10.2019
Supply Chain Management
Sungkyul University