Dayo Fadayomi
Saint John,NB
Summary
Results-oriented training consultant with a strong background in project management and instructional design. Skilled in developing comprehensive training materials and implementing quality assurance practices that drive measurable improvements in training effectiveness.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Training Consultant Lead
Deloitte
Saint John, NB
10.2025 - Current
- Lead training daily standups, updates, aligning milestones and decisions across client and internal teams.
- Own development lifecycle for training assets: templates, curricula, ILTs, job aids, quick reference guides, end‑user guides, and bilingual micro‑videos; conduct QA and manage review cycles with SMEs.
- Assisted in defining and promoting training strategies and content standards. Supported subject matter experts in understanding terminology and business context. Reviewed processes to enhance clarity and effectiveness.
- Establish and maintain training trackers and tooling (Excel trackers, JIRA hygiene) to ensure visibility, on‑time delivery, and change control.
- Assisted in managing risks and issues by applying project control standards and RAAIDD methodology. Supported identification of data requirements and scenarios for practical exercises.
- Led cross-functional initiatives with OCM functional and technical teams to ensure comprehensive requirements gathering and timely resolution of content obstacles.
- Adapt plans and timelines to shifting project schedules; provide clear, timely communications and decision support to PMs and stakeholders.
Training Consultant
Deloitte
Saint John, NB
04.2022 - 09.2025
- Developed detailed training materials to support user experience enhancement, incorporating ILTS QRGS/EUGS templates and bilingual (EN/FR) Camtasia micro-videos for Oracle SAP (S/4HANA Concur) and Workday.
- Achieved high-quality outcomes in ILTs and QRGs through rigorous quality assurance practices. Drove the implementation of QA standards that enhanced accuracy, consistency, and completeness of all materials.
- Achieved enhanced deliverable visibility and effective change control through the development and management of training trackers. Facilitated client walkthroughs, integrating feedback to optimize project outcomes.
- Achieved seamless training material management by effectively addressing inquiries and coordinating expert sessions. Enhanced content relevance by embedding business context and terminology, successfully resolving content blockers.
- Reviewed and interpreted business process maps in partnership with functional SMEs, aligning training content with operational realities of shipping project.
- Produced engaging process flow diagrams and video scripts that improved training effectiveness. Collaborated with subject matter experts to create realistic scenarios and data, resulting in enhanced hands-on training experiences.
Digital Specialist
Community Business Development Corporation (CBDC)
Bathurst, NB
10.2021 - 12.2021
- Designed an assessment document that provides partners with tools to assess client succession readiness effectively.
- Developed comprehensive succession planning training toolkits tailored for delivery partners' development needs.
- Authored detailed digital squad training manual to facilitate seamless onboarding and improve digital experience for new members.
- Compiled detailed digital squad handbook, clarifying business processes for stakeholder comprehension.
- Analyzed client business data to identify performance trends and inform strategic decision-making.
Operations Support Specialist
Sterling Bank
Nigeria
01.2015 - 12.2020
- Designed and delivered engaging training resources, such as FAQs and user guides, to support effective use of e-products and streamline operational processes.
- Assisted with change management activities for RPA implementation. Conducted sessions to support team understanding. Developed process flow documents to guide transition steps.
- Produced comprehensive functional design documents and service catalogs to ensure consistent service delivery and elevate client satisfaction.
- Developed clear training materials by mapping processes and identifying optimization opportunities in collaboration with project teams.
- Analyzed e-channel transaction data and created visualizations weekly to support targeted training initiatives and foster ongoing enhancements.
Education
Instructional Design Foundations & Applications
University of Illinois Urbana-Champaign
Illinois09-2025
MBA - Project Management
University of New Brunswick
Saint John, NB12-2021
Certificate - Business Administration And Management
London School of Economics
London12-2018
Bachelor of Science - Real Estate
University of Lagos
Lagos10-2006
Skills
- Training Design
- Training Content Development
- Quality Improvements
- Project Management
- Training Strategy
- Instructional Design
Accomplishments
- Delivered high-quality training materials ahead of schedule, ensuring client readiness
- Supported change management for RPA adoption by facilitating sessions and creating process flow documentation to enable smooth transitions
Languages
English
Full Professional
Certification
- Oracle Content Developer — Oracle (2025)
- WalkMe Builder II — WalkMe (2025)
- WalkMe Builder I — WalkMe (2023)
Timeline
Training Consultant Lead
Deloitte
10.2025 - Current
Training Consultant
Deloitte
04.2022 - 09.2025
Digital Specialist
Community Business Development Corporation (CBDC)
10.2021 - 12.2021
Operations Support Specialist
Sterling Bank
01.2015 - 12.2020
Instructional Design Foundations & Applications
University of Illinois Urbana-Champaign
MBA - Project Management
University of New Brunswick
Certificate - Business Administration And Management
London School of Economics
Bachelor of Science - Real Estate
University of Lagos