Dayo ERAYANMEN
New Hamburg,Ontario
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Administrator
Eleazer Ventures
Lagos, Nigeria
06.2019 - 04.2023
- Organized monthly staff meetings ensuring agendas were distributed in advance.
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or departments, or took messages as needed.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Filtered emails based on importance and escalated issues to leadership.
IT Faulty/ Vendor Management
Ecobank Nigeria Limited
Lagos, Nigeria
06.2013 - 05.2019
- Conducted periodic reviews of vendors to ensure compliance with contractual obligations
- Analyzed vendor performance metrics to determine areas for improvement
- Maintained accurate records of all vendor contracts and agreements
- Evaluated supplier market trends to identify cost savings opportunities
- Monitored progress against service level agreements established with vendors
- Implemented strategies to reduce costs associated with vendor services without compromising quality or customer satisfaction levels
- Reviewed invoices from vendors for accuracy before payment processing
- Coordinated meetings between stakeholders from different departments regarding vendor management matters
- Facilitated resolution of escalated problems between parties involved in the contract agreement process
- Investigated complaints received from customers about poor service delivery by vendors.
Education
Associate of Science - Information Technology Business Analysis
Conestoga College Institute of Technology And Advanced Learning
08.2024
Bachelor of Science - Computer Science
Bowen University
Osun State, Nigeria07.2006
Skills
- Staff Management
- Telephone reception
- Meeting Coordination
- Mail handling
- Project Management
- Business Administration
Certification
- Basic Life Support (BLS) HSF Canada 2023
- Standard First Aid Level C CPR Red Cross Canada 2023
Timeline
Office Administrator
Eleazer Ventures
06.2019 - 04.2023
IT Faulty/ Vendor Management
Ecobank Nigeria Limited
06.2013 - 05.2019
Associate of Science - Information Technology Business Analysis
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Computer Science
Bowen University
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