Dayna Potter
Penticton,Canada
Summary
Seasoned Corrections Officer brings calm, confident presence to in-prison interactions. Safety-focused approach to managing inmate interactions and activity. Detail-oriented approach to handling adverse and stressful working conditions.
Overview
14
14
years of professional experience
Work History
Medical Device Reprocessing Tech
Penticton Regional Hospital
Penticton, Canada
11.2024 - Current
- Provided technical assistance to nursing staff when setting up new medical instruments or troubleshooting existing ones.
- Operated autoclaves, steamers, washer-disinfectors, ultrasonic cleaners, and other decontamination equipment in accordance with established protocols.
- Sterilized medical equipment and properly handled contaminated materials.
- Maintained accurate records of all sterilization processes conducted, including cycle parameters and results of biological monitoring tests.
Hospitality Team Lead
The Copper Mug Pub
Penticton, Canada
05.2024 - Current
- Developed good working relationships with fellow employees through effective communication.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Processed payments and handled cash transactions accurately.
- Trained new staff in relevant processes and procedures.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Hospitality Team Member
The Hub
Penticton, Canada
06.2023 - 04.2024
- Monitored inventory levels and replenished stock as needed.
- Enforced safety regulations among staff members.
- Held team lead position on shift and tasked with key holder responsibility
Correctional Officer
Okanagan Correctional Centre
Oliver, Canada
01.2017 - 08.2023
- Supervised inmate activities, including meals, recreation times, and work assignments.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Transported inmates to court, doctor appointments and work sites.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Provided direct supervision to subordinate staff, ensuring adherence to safety and security protocols.
Server
The Station Public House
Penticton, Canada
05.2018 - 05.2023
Student Supervisor
School District # 23
West Kelowna, Canada
01.2011 - 12.2015
- Monitored student progress and assisted students and teachers with resolving problems.
- Created an atmosphere that was conducive to learning by providing guidance when needed.
- Assisted with the management of student behaviors in the classroom setting using de-escalation strategies.
Education
Medical Device Reprocessing Certificate - Nursing Practice
Okanagan University College
Kelowna, BC04-2024
Bylaw Enforcement Level 1 - Law Enforcement
Justice Institute of British Columbia
New Westminster, None09-2020
Certificate - Law Enforcement
Justice Institute of British Columbia
New Westminster, None02-2017
Medical Office Assistant - Health Administration
Okanagan University College
Penticton, BC01.2001
Occupational First Aid -
Skills
- Cross-functional cooperation
- Professionalism and ethics
- Incident prevention
- Emergency response
- Safety and security enforcement
- Records management
References
- Ben McVoy, Station Public House manager, 778-363-9277
- Neil Ouellette, Pasta Factory manager, 778-989-3300
Timeline
Medical Device Reprocessing Tech
Penticton Regional Hospital
11.2024 - Current
Hospitality Team Lead
The Copper Mug Pub
05.2024 - Current
Hospitality Team Member
The Hub
06.2023 - 04.2024
Server
The Station Public House
05.2018 - 05.2023
Correctional Officer
Okanagan Correctional Centre
01.2017 - 08.2023
Student Supervisor
School District # 23
01.2011 - 12.2015
Medical Device Reprocessing Certificate - Nursing Practice
Okanagan University College
Bylaw Enforcement Level 1 - Law Enforcement
Justice Institute of British Columbia
Certificate - Law Enforcement
Justice Institute of British Columbia
Medical Office Assistant - Health Administration
Okanagan University College