Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dayna Boetzkes

St. Albert,Alberta

Summary

Dynamic Business Owner and Holistic Health Practitioner with a proven history of enhancing client wellness at Reflexions Healing. Skilled in customer relations and bookkeeping, adept at fostering professional networks and building strong customer relationships. Excelled in schedule management and attention to detail, significantly improving client satisfaction at Edmonton Clinic of Naturopathic Medicine. Qualified healthcare professional experienced in treating patients' concerns with care, compassion and skill. Focused on helping patients improve physically and mentally for whole-body wellness. Works great with other disciplines to meet patients' unique needs.

Overview

21
21
years of professional experience

Work History

Business Owner/Holistic Health Practitioner

Reflexions Healing - Self-employed
09.2015 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Streamlined appointment scheduling processes, resulting in better time management for both practitioner and clients.
  • Implemented innovative healing techniques that contributed to improved overall well-being for numerous clients.
  • Maintained up-to-date knowledge on industry advancements by attending conferences, workshops, and professional development courses.
  • Advised clients on appropriate self-care techniques to complement their individual treatment plans.

Holistic Health Practitioner

Edmonton Clinic Of Naturopathic Medicine
10.2011 - 06.2015
  • Consistently maintained accurate records detailing client progressions while adhering strictly to confidentiality protocols.
  • Improved client outcomes by consistently monitoring progress and adjusting treatment plans accordingly.
  • Developed strong relationships with fellow practitioners to provide comprehensive care for clients in need of additional services.
  • Implemented innovative healing techniques that contributed to improved overall well-being for numerous clients.
  • Promoted a holistic approach to health by educating clients on the importance of proper nutrition, exercise, and stress management.
  • Cultivated a loyal client base through attentive listening, compassionate care, and consistent results.
  • Maintained up-to-date knowledge on industry advancements by attending conferences, workshops, and professional development courses.
  • Enhanced client wellness by providing holistic health assessments and personalized treatment plans.
  • Advised clients on appropriate self-care techniques to complement their individual treatment plans.
  • Collaborated with healthcare team to support continuity of care and coordination of services.

Receptionist/Holistic Health Practitioner

StillPoint Healing Centre
09.2003 - 10.2011
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Conducted workshops and seminars to educate the public on the benefits of holistic healthcare practices.
  • Developed strong relationships with fellow practitioners to provide comprehensive care for clients in need of additional services.
  • Collaborated with local organizations to promote community wellness initiatives and events.
  • Promoted a holistic approach to health by educating clients on the importance of proper nutrition, exercise, and stress management.
  • Collaborated with healthcare team to support continuity of care and coordination of services.

In-Home Child Caregiver

North Edmonton Family Day Homes Agency
09.2006 - 08.2009
  • Established positive relationships with children by engaging in interactive play sessions and offering emotional support as needed.
  • Managed daily routines, including meal preparation, bathing, dressing, and bedtime rituals to maintain consistency for the children.
  • Ensured a safe and nurturing environment by childproofing the home and monitoring play areas.
  • Coordinated household chores such as laundry, grocery shopping, and cleaning to maintain a clean living environment for the family.
  • Developed strong communication with parents to keep them informed of their child''s progress and any concerns.
  • Promoted healthy lifestyle choices through balanced meal planning, physical activity involvement, and promoting good hygiene habits.
  • Provided transportation to school events, extracurricular activities, and appointments while ensuring timely arrivals.
  • Enhanced children''s social skills by organizing playdates and group activities.
  • Provided emergency care during unforeseen events or circumstances, ensuring the safety and well-being of all parties.
  • Organized creative arts projects that encouraged self-expression and exploration through various mediums such as painting or music making.
  • Participated in ongoing professional development opportunities to stay current on best practices in child care provision.
  • Implemented age-appropriate educational activities to encourage cognitive development and foster learning experiences.
  • Read stories, sang songs and facilitated creative play.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Monitored children's activities to verify safety and wellbeing.
  • Implemented daily routines and activities to stimulate and engage children.
  • Responded to inquiries from parents and guardians.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Provided support and guidance to children in conflict resolution.

Education

Professional Reflexologist Certification - Therapeutic Reflexology, Reiki Healing

Universal College of Reflexology
Edmonton
2004

High School Diploma -

Bellerose Composite High School
St. Albert, AB.
06.1993

Skills

  • Customer Service
  • Customer Relations
  • Attention to Detail
  • Relationship Building
  • Professional Networking
  • Bookkeeping
  • Schedule Management

Languages

English
Native or Bilingual

Timeline

Business Owner/Holistic Health Practitioner

Reflexions Healing - Self-employed
09.2015 - Current

Holistic Health Practitioner

Edmonton Clinic Of Naturopathic Medicine
10.2011 - 06.2015

In-Home Child Caregiver

North Edmonton Family Day Homes Agency
09.2006 - 08.2009

Receptionist/Holistic Health Practitioner

StillPoint Healing Centre
09.2003 - 10.2011

Professional Reflexologist Certification - Therapeutic Reflexology, Reiki Healing

Universal College of Reflexology

High School Diploma -

Bellerose Composite High School

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Dayna Boetzkes