Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Daylynn Hanna

Lethbridge

Summary

Dedicated professional with a proven track record at Western RV Country, excelling in customer service and database management. Demonstrated ability to enhance customer satisfaction and streamline record-keeping processes. Skilled in both interpersonal communication and meticulous data entry, showcasing a strong work ethic and sales expertise without relying on numerical percentages.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Western RV Country
03.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Alcohol Ambassador

Embr Events
01.2020 - Current
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Pushed sales and volume of specific brands
  • Assisted team with operational policies and procedures to drive services.


Skills

  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Strong Work Ethic
  • Sales expertise
  • Document Preparation
  • Billing and Invoicing
  • Database entry
  • Customer Engagement
  • Payroll

Certification

ProServe

Timeline

Administrative Assistant

Western RV Country
03.2023 - Current

Alcohol Ambassador

Embr Events
01.2020 - Current

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Daylynn Hanna