Dayja Miller
San Diego
Summary
I am a hardworking individual who strives on meeting what is expected of me. I would like to obtain a job where I can display my skills of patience, communication, and adaptability.
Overview
3
3
years of professional experience
Work History
Barista/Crew Trainer
Target
San Diego
08.2024 - Current
- Prepared and served high-quality espresso beverages to customers.
- Maintained cleanliness and organization of the coffee shop environment.
- Operated coffee brewing equipment efficiently and safely.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Managed cash register, processed transactions, and handled payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Utilized learning management systems to track training progress and compliance.
- Collaborated with management to identify training needs across departments.
- Facilitated hands-on training sessions in operational procedures and safety protocols.
- Provided ongoing support and mentorship to trainees throughout their development process.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Adapted teaching methods according to the needs of individual learners or groups.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Crew Member
Cold Stone Creamery
San Diego
01.2023 - 08.2024
- Provided excellent customer service in fast-paced restaurant environment.
- Operated kitchen equipment and maintained cleanliness standards.
- Assisted in food preparation following safety and hygiene protocols.
- Took customer orders accurately and managed cash register transactions.
- Supported inventory management by restocking supplies as needed.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
Sales Associate
Open Market
San Diego
11.2023 - 05.2024
- Assisted customers in product selection and provided detailed product information.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Processed transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Engaged with customers through friendly conversation to build rapport and trust.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Associate of Arts - Art History
San Diego Mesa College
San Diego, CA 08.2025 - 08.2025
Skills
- Customer service
- Visual merchandising
- Team building
- Food and beverage preparation
- Training facilitation
- Cash handling
- Effective communication
- Time management
- Point of sale operation
- New hire training
- Speedy and efficient
- Opening and closing duties
- Basic math
- Verbal and written communication
- Exceptional customer service
- Problem-solving
- Team leadership
- Inventory management
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Associate of Arts - Art History
San Diego Mesa College
08.2025 - 08.2025
Barista/Crew Trainer
Target
08.2024 - Current
Sales Associate
Open Market
11.2023 - 05.2024
Crew Member
Cold Stone Creamery
01.2023 - 08.2024
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