Dayeon Baik
TORONTO,ON
Summary
Detail-oriented and customer-focused professional with a proven track record of increasing sales and delivering high-quality service. Strong in communication and teamwork, with the ability to thrive in fast-paced environments and provide personalized guest experiences.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
Sales Associate
Artbox
Seoul
03.2025 - 11.2025
- Delivered customer service to a diverse clientele (80% international, 20% Korean) and assisted with product inquiries and purchases
- Drove a 30% increase in average daily sales (from $1,400) through personalized recommendations and upselling
- Helped the store earn recognition as a top-performing branch
- Supported daily operations, including merchandising, displays, and inventory management
Office Assistant Intern
Mass C&G
Seoul
07.2025 - 08.2025
- Proactively resolved operational issues and addressed team inquiries, ensuring smooth daily operations
- Collaborated with cross-functional teams and coordinated meetings with representatives from four companies to improve workflow efficiency
Education
Bachelor of Arts - International Business And Languages
Seokyeong University
Seoul02-2028
Skills
- Customer service excellence
- Effective communication
- Team collaboration
- Efficient Multitasking & Time Management
- Adaptability in fast-paced settings
- Attention to detail
Languages
English
Full Professional
Japanese
Professional
Korean
Native/ Bilingual
Certification
Smart Serve Certified (Ontario)
Work Availability
- Weekdays 1:00 PM – 10:00 PM
- Weekends 9:00 AM – 10:00 PM
Additional Experience
Server - Sofitel Hotel(Seoul)
Short-term experience
- Maintained cleanliness and organization of dining area during service hours.
Server - Conrad Hotel(Seoul)
Short-term experience
- Demonstrated ability to interact with customers in a friendly and professional manner.
Work Authorization
- Valid Canadian work permit
- Social Insurance Number (SIN) available
Timeline
Office Assistant Intern
Mass C&G
07.2025 - 08.2025
Sales Associate
Artbox
03.2025 - 11.2025
Bachelor of Arts - International Business And Languages
Seokyeong University