Experienced professional in administrative support with a medical background, emphasizing teamwork and achieving results. Proficient in managing schedules, coordinating meetings, and handling correspondence. Able to adapt to evolving needs. Reliable, organized, and skilled in office software and communication tools.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administration Intern
Gem Debt Law
03.2025 - 04.2025
Assisted in organizing and maintaining office records, documents, and files.
Supported project coordination by scheduling meetings, taking minutes, and following up on action items.
Assisted in data entry and routine administrative tasks.
Contributed to the development and improvement of administrative processes.
Admin Client Coordinator Cum Receptionist
Express Debt Management
08.2016 - 06.2020
Provided excellent customer service to clients and responded promptly to inquiries.
Maintained accurate records of all client transactions and communications, including emails, phone calls, and documents.
Handled administrative procedures to meet objectives set by boards of directors or senior management.
Advertising our services through newspapers and websites.
Identified client needs and provided solutions through effective communication.
Coordinated meetings between clients and legal advisors.
Monitored customer accounts regularly to detect any potential issues or discrepancies.
Created detailed reports for senior management on client interactions and follow-up activities.
Communicated effectively with clients regarding changes in policies or procedures.
Ensured that client queries were answered efficiently and promptly.
Generated invoices for customers upon the completion of financial services rendered.
Approached customers and engaged in conversation through the use of effective interpersonal skills.
Nursing Intern
Davao Regional Hospital/Dela Cerna Hospital
06.2010 - 03.2012
Assisted nursing staff in patient care procedures, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing team for timely interventions.
Documented patient information accurately in electronic health records system.
Collaborated with multidisciplinary teams to implement care plans effectively.
Developed strong relationships with patients, fostering trust and enhancing their overall experience.
Administered medications safely and accurately, adhering to hospital policies and procedures.
Advocated for patients' rights by maintaining confidentiality and privacy during all aspects of care provision.
Demonstrated excellent time-management skills while balancing multiple patients with diverse needs.
Maintained a safe environment for both staff and patients by adhering to infection control protocols.
Prevented medical errors through diligent charting and accurate documentation of patient records.
Collaborated with fellow interns to develop a streamlined patient handoff process, reducing errors and increasing efficiency.
Education
Office Administration-Health Services
Fanshawe College
04.2026
Bachelor of Science in Nursing - Graduate -
Holy Child College of Davao
03.2012
Secondary -
Maryknoll High School of Sigaboy
03-2006
Primary -
Sigaboy Central Elementary School
03-2002
Skills
Client relationship management
Data entry
Time management expertise
Attention to detail
Organizational skills
Customer service
Office administration
Medical terminology
Patient care
Teamwork and collaboration
Effective communication
Languages
English
Professional
Certification
Business Process Management Certificate (Filipino Institute - Abu Dhabi, UAE) -11/02/2022
Caregiving Certificate (Filipino Institute - Abu Dhabi, UAE) - 01/13/2023