Daybbe Suyman
London,Ontario
Summary
Highly organized Client Coordinator with proven experience in managing client relationships, coordinating projects, and improving operational efficiency. Strengths include strong problem-solving skills, proficiency in customer service, and the ability to multitask effectively. Have made significant contributions to previous employers by enhancing client satisfaction levels and streamlining internal processes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Admin Client Coordinator Cum Receptionist
Express Debt Management Consultancy
08.2016 - 06.2020
- Provided excellent customer service to clients and responded promptly to inquiries.
- Maintained accurate records of all client transactions and communications, including emails, phone calls, and documents.
- Handled administrative procedures to meet objectives set by boards of directors or senior management.
- Advertising our services through newspapers and websites.
- Identified client needs and provided solutions through effective communication.
- Coordinated meetings between clients and legal advisors.
- Monitored customer accounts regularly to detect any potential issues or discrepancies.
- Created detailed reports for senior management on client interactions and follow-up activities.
- Communicated effectively with clients regarding changes in policies or procedures.
- Ensured that client queries were answered efficiently and promptly.
- Generated invoices for customers upon the completion of financial services rendered.
- Approached customers and engaged in conversation through the use of effective interpersonal skills.
Education
Office Administration-Health Services
Fanshawe College
London, ON04.2026
Bachelor of Science in Nursing - Graduate -
Holy Child College of Davao
Emilio Jacinto Street, Davao City, Philippines03.2012
Secondary -
Maryknoll High School of Sigaboy
Poblacion, Governor Generoso, Davao Oriental01.2006
Primary -
Sigaboy Central Elementary School
Poblacion, Governor Generoso, Davao Oriental01.2002
Skills
- Effective communication
- Client relationship management
- Regulatory compliance
- Data entry
- Detail-oriented mindset
- Time management expertise
- Cross-functional teamwork
- Team collaboration
- Organizational skills
- Customer service
- Office administration
- Medical terminology
- Patient care
Awards
- Academic Week - "Essay Writing Competition" 1st Placer - 02/04/12 (College)
- Writer of the Year - 03/30/12 (College)
- Third Honorable Mention - 2006 (Secondary)
- First Honorable Mention - 2002 (Primary)
Certification
Business Process Management Certificate (Filipino Institute - Abu Dhabi, UAE) -11/02/2022
Caregiving Certificate (Filipino Institute - Abu Dhabi, UAE) - 01/13/2023
Study Permit Holder
YES
Relevant Skills
- MS POWERPOINT
- MS WORD and EXCEL
- QUICKBOOKS
Languages
English
Professional
Timeline
Admin Client Coordinator Cum Receptionist
Express Debt Management Consultancy
08.2016 - 06.2020
Office Administration-Health Services
Fanshawe College
Bachelor of Science in Nursing - Graduate -
Holy Child College of Davao
Secondary -
Maryknoll High School of Sigaboy
Primary -
Sigaboy Central Elementary School
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