Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Dayanna Leyva

San Diego

Summary

Dedicated Deputy Probation Officer with expertise in risk assessment, rehabilitation planning, and crisis intervention. Committed to enhancing probationer compliance and community safety through effective case management and progress monitoring.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Deputy Probation Officer

The County of San Diego
San Diego
10.2023 - Current
  • Conducted risk assessments to evaluate probationer compliance and needs.
  • Monitored probationer progress through regular check-ins and evaluations.
  • Prepared comprehensive reports on probationer behavior and compliance status.
  • Assisted in developing rehabilitation plans tailored to individual probationers.
  • Participated in team meetings to discuss case management strategies and updates.
  • Coordinated community service activities for assigned probationers, ensuring completion of all necessary paperwork.
  • Provided support and education to victims impacted by crime.
  • Participated in multi-disciplinary team meetings regarding offender supervision plans.
  • Attended trainings provided by outside agencies related to best practices in offender supervision.
  • Provided crisis intervention services when needed, including facilitating referrals for substance abuse treatment or mental health counseling.
  • Organized and conducted weekly group meetings with probationers to discuss their progress towards meeting their goals.
  • Provided guidance to probationers on how to successfully navigate the criminal justice system.
  • Maintained positive relationships with offenders and family members through weekly visits.

Case Manager

SCRAM Systems
San Diego
04.2022 - 10.2022
  • Maintained accurate documentation of client interactions and progress reports.
  • Monitored client progress, adjusting plans as needed for optimal support.
  • Monitored client progress through regular follow-up contacts.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Assisted individuals with eligibility for available benefits.
  • Transitioned clients to different providers based on progress or needs.

Administrative Assistant

SCRAM Systems
San Diego
04.2022 - 10.2022
  • Managed scheduling and calendar for executive team to optimize meeting efficiency.
  • Assisted in preparing reports and presentations for internal and external stakeholders.
  • Maintained filing systems and electronic records to ensure easy access to information.
  • Developed office procedures to enhance operational efficiency and employee productivity.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Answered questions from customers regarding products and services offered by the company.
  • Managed database systems containing customer contact information.
  • Scheduled appointments between clients and customers and internal staff members.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Processed invoices for payment using accounting software applications.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Directed customer inquiries to appropriate department personnel.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Proofread content for typo-free emails and documentation.

Education

Bachelor of Arts - Criminal Justice

Point Loma Nazarene University
San Diego, CA
12-2023

Skills

  • Risk assessment
  • Rehabilitation planning
  • Report writing
  • Crisis intervention
  • Case management
  • Offender supervision
  • Client documentation
  • Progress monitoring
  • Interpersonal communication
  • Conflict resolution
  • Team collaboration
  • Time management
  • Analytical thinking
  • Professional boundaries
  • Juvenile probation
  • Corrections experience
  • Suicide prevention training
  • Restorative justice
  • Intake procedures

Accomplishments

  • Honor Roll
  • Adelante Estudiante Scholarship
  • Biliteracy Seal

Languages

English
Professional
Spanish
Professional

Certification

  • CPR

Timeline

Deputy Probation Officer

The County of San Diego
10.2023 - Current

Case Manager

SCRAM Systems
04.2022 - 10.2022

Administrative Assistant

SCRAM Systems
04.2022 - 10.2022

Bachelor of Arts - Criminal Justice

Point Loma Nazarene University

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Dayanna Leyva