Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dayana Karenina Aguirre Ortega

Vancouver

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Paso De Gato Studio
03.2022 - 07.2023
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Ballet Teacher

Paso De Gato Studio
03.2022 - 07.2023
  • Enhanced students'' ballet technique by incorporating innovative teaching methods and providing individualized feedback.
  • Organized successful recitals showcasing students'' progress and talents, generating increased enrollment numbers in subsequent semesters.

Hostess

La Mezcaleria
11.2023 - Current
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Server

Boca Del Cielo
07.2022 - 10.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Summer School Teacher

Universidad Del Valle De Atemajac
08.2022 - 09.2022
  • Enhanced student engagement by incorporating hands-on activities and group projects into lesson plans.
  • Boosted students'' critical thinking skills through the use of inquiry-based learning strategies.
  • Provided individualized support for students, resulting in improved academic performance and increased confidence.
  • Collaborated with fellow teachers to develop interdisciplinary lessons, fostering connections between course subjects.

Ballet Teacher

Centro Cultural Bellarte
03.2018 - 02.2020
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
  • Choreographed 4 dance numbers for school's year-end recital.

Education

Diploma -

Cornerstone College
Vancouver, BC

High School -

Universidad Del Valle De Atemajac
Guadalajara, Jalisco
08.2020

Skills

  • Dining Area Maintenance
  • Customer Service
  • Food Running
  • Menu Memorization
  • Adaptability
  • Conflict resolution
  • Excellent organization
  • Cash handling
  • Effective multitasking
  • Positive attitude
  • Efficient collaboration
  • Active Listening and Communication
  • DoorDash Familiarity

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Hostess

La Mezcaleria
11.2023 - Current

Summer School Teacher

Universidad Del Valle De Atemajac
08.2022 - 09.2022

Server

Boca Del Cielo
07.2022 - 10.2023

Administrative Assistant

Paso De Gato Studio
03.2022 - 07.2023

Ballet Teacher

Paso De Gato Studio
03.2022 - 07.2023

Ballet Teacher

Centro Cultural Bellarte
03.2018 - 02.2020

Diploma -

Cornerstone College

High School -

Universidad Del Valle De Atemajac

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Dayana Karenina Aguirre Ortega