Dayana Santos
Toronto,ON
Overview
12
12
years of professional experience
Work History
Gastronomical Service
Anay Valdez Ramirez
Morón , Ciego De Avila
03.2016 - 03.2020
- Monitored network performance for potential issues such as virus attacks or unauthorized access attempts.
- Configured routers, switches and other networking devices according to company guidelines.
- Developed training materials for users on how to use software applications properly.
Art Instructor
Norka Inés Gonzalez
Morón , MB
08.2008 - 07.2012
- Developed and implemented creative projects to engage students in learning art techniques.
- Created a positive learning environment by providing individualized instruction to meet the needs of each student.
- Assessed and evaluated student work, providing feedback and guidance to help them improve their skills.
Education
Bachelor of Arts - Music
Pedagogical Institute of Ciego De Avila Manuel Ascunce
Ciego De Avila06-2027
Some College (No Degree) - Gastronomical Service
Hospitality And Tourism Training Center
Morón 01-2016
Skills
- Highly Skilled In communication and sales
- Training Materials
- Exemplary Communication
- Team Collaboration
- Handling Customer Complaints
- Team Supervision
- Customer Consulting
- Complaint Handling
- Customer Relations
- Documentation And Reporting
- Services And Amenities Promotion
- Advanced English Ability
- Task Prioritization
- Emotional Intelligence
- Team leader
Timeline
Gastronomical Service
Anay Valdez Ramirez
03.2016 - 03.2020
Art Instructor
Norka Inés Gonzalez
08.2008 - 07.2012
Bachelor of Arts - Music
Pedagogical Institute of Ciego De Avila Manuel Ascunce
Some College (No Degree) - Gastronomical Service
Hospitality And Tourism Training Center