Overview
Work History
Education
Skills
Timeline
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Dayana Santos

Toronto,ON

Overview

12
12
years of professional experience

Work History

Gastronomical Service

Anay Valdez Ramirez
Morón , Ciego De Avila
03.2016 - 03.2020
  • Monitored network performance for potential issues such as virus attacks or unauthorized access attempts.
  • Configured routers, switches and other networking devices according to company guidelines.
  • Developed training materials for users on how to use software applications properly.

Art Instructor

Norka Inés Gonzalez
Morón , MB
08.2008 - 07.2012
  • Developed and implemented creative projects to engage students in learning art techniques.
  • Created a positive learning environment by providing individualized instruction to meet the needs of each student.
  • Assessed and evaluated student work, providing feedback and guidance to help them improve their skills.

Education

Bachelor of Arts - Music

Pedagogical Institute of Ciego De Avila Manuel Ascunce
Ciego De Avila
06-2027

Some College (No Degree) - Gastronomical Service

Hospitality And Tourism Training Center
Morón
01-2016

Skills

  • Highly Skilled In communication and sales
  • Training Materials
  • Exemplary Communication
  • Team Collaboration
  • Handling Customer Complaints
  • Team Supervision
  • Customer Consulting
  • Complaint Handling
  • Customer Relations
  • Documentation And Reporting
  • Services And Amenities Promotion
  • Advanced English Ability
  • Task Prioritization
  • Emotional Intelligence
  • Team leader

Timeline

Gastronomical Service

Anay Valdez Ramirez
03.2016 - 03.2020

Art Instructor

Norka Inés Gonzalez
08.2008 - 07.2012

Bachelor of Arts - Music

Pedagogical Institute of Ciego De Avila Manuel Ascunce

Some College (No Degree) - Gastronomical Service

Hospitality And Tourism Training Center

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Dayana Santos