Summary
Work History
Education
Skills
Timeline
Generic

Dayana Ortega

Los Angeles

Summary

Highly motivated with a background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive experiences. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Work History

Retail Sales Associate

Burlingtons
Inglewood
11.2025 - 01.2026
  • Guided customers in product selection and addressed inquiries to enhance shopping experience.
  • Responded to customer questions and located merchandise to ensure satisfaction.
  • Utilized problem-solving and interpersonal skills to calmly resolve customer conflicts.
  • Stocked merchandise and ensured shelves were adequately filled.

Education

High School Diploma -

Animo Pat Brown Chater Highschool
8255 Beach St, Los Angeles, CA 90001
06-2023

Some College (No Degree) - Child Development

California State University, Los Angeles
Los Angeles, CA

Skills

  • Product knowledge
  • Team collaboration
  • Relationship building
  • Time management
  • Adaptability to change
  • Problem solving
  • Attention to detail
  • Active listening
  • Conflict resolution
  • Critical thinking

Timeline

Retail Sales Associate

Burlingtons
11.2025 - 01.2026

High School Diploma -

Animo Pat Brown Chater Highschool

Some College (No Degree) - Child Development

California State University, Los Angeles
Dayana Ortega