Dayana Castillo
Toronto
Summary
Dedicated professional with experience at Librerias Gandhi, adept in organizational skills and strong communication. Expert in cataloging and fostering team collaboration, I have significantly enhanced library user satisfaction and streamlined operations. My proactive approach and problem-solving abilities have consistently improved service quality and efficiency.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Millenium Flexible Packaging
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Completed data entry and filing to keep records updated for easy retrieval.
Library Assistant
Librerias Gandhi
09.2021 - 07.2022
- Assisted patrons in locating books, journals, and other resources, ensuring excellent customer service.
- Managed the circulation desk, checked in and out books, and processed overdue items.
- Managed shelving tasks while adhering to established cataloging systems.
- Updated and maintained library catalog database.
- Conducted inventory checks and assisted in the preparation of materials for events or programs.
- Supported library staff in preparing educational workshops and literacy programs for all age groups.
Babysitter
Private Home
01.2021 - 08.2021
- Cared for children by preparing meals and providing snacks.
- Adapted to children's moods and needs to provide emotional support.
- Organized fun activities and games to keep children engaged and entertained.
- Followed specific guidelines from parents regarding children's routines and preferences.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
Food Engineering - Food Science
Instituto Politecnico Nacional
Mexico 08.2023
Skills
- Organizational skills
- Strong oral and written communication skills
- Team collaboration
- Problem-solving skills
- Cataloging and shelving
- Ability to work with a diverse population of library users
- Shelving accuracy
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Front Desk Receptionist
Millenium Flexible Packaging
05.2023 - Current
Library Assistant
Librerias Gandhi
09.2021 - 07.2022
Babysitter
Private Home
01.2021 - 08.2021
Food Engineering - Food Science
Instituto Politecnico Nacional
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