Overview
Work History
Education
Certification
Timeline
Generic

Dayan Roldan Morales

Santa Clara

Overview

3
3
years of professional experience
1
1
Certification

Work History

Catering Attendant

Blackstone Consulting Inc
10.2023 - Current
  • Effectively managed catering events from start to finish, including setting up, serving food, and cleaning up afterwards.
  • Supported team members with efficient communication, fostering a positive working environment.
  • Enhanced event experiences by providing exceptional food and beverage service to clients.
  • Set up attractive buffet displays, adhering to company guidelines and quality standards.
  • Delivered exceptional catering services for executive functions, maintaining high standards of service and client relations.
  • Assist with inventory and restocking catering supplies as needed.

Lane Server

Bowlero Corp
08.2023 - 07.2024
  • Maintained cleanliness of dining area throughout shift by clearing tables promptly after guests leave.
  • Demonstrated ability to provide excellent customer service, including resolving guest complaints and issues quickly and efficiently.
  • Greeted guests warmly upon arrival and provided menus, silverware, condiments.
  • Practiced cash-handling skills, ensuring accuracy in all transactions.
  • Proactively communicated any customer concerns or feedback to manager on duty.
  • Demonstrated ability to work independently without direct supervision for extended periods of time.
  • Developed strong working knowledge of menu items and able to accurately answer questions from guests.
  • Assisted other servers in completing their tasks if they were running behind schedule or had an unusually large number of customers.
  • Assisted with setting up buffet table prior to opening restaurant each day.

Front Desk Receptionist

OTO Development
08.2023 - 11.2023
  • Answered questions about company location and hours of operation.
  • Handled multi-line phone system and promptly transferred calls.
  • Monitored front desk traffic to support customer satisfaction.
  • Compiled reports from information gathered through computer systems or other sources for management review.
  • Provided assistance with mail distribution, package delivery and pickup services.
  • Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously.
  • Established and maintained good communications with personnel and clientele.

Restaurant Server

OTO Development
02.2023 - 08.2023
  • Preparing the dining area by placing napkins, service plates, and cutlery on tables.
  • Helping guests chose food and beverages offered by the restaurant.
  • Exhibiting a positive, friendly attitude at all times.
  • Ensure tables are enjoying their meals and take action to correct any problems.
  • Collect payments from tables.
  • Prepare checks that itemize and total meal costs and sales taxes.

Prep Cook

Advance Staffing
08.2022 - 12.2022
  • Complied consistently with standard portion size, cooking methods and kitchen rules and policies.
  • Kept clean and orderly kitchen by washing dishes and sanitizing surfaces.
  • Used approved food recipes and production standards to verify proper quality, serving temperatures and standard portion control.
  • Prepared cooking ingredients by washing and chopping vegetables and cutting meat.
  • Removed trash and cleaned kitchen garbage containers.

Food Service Worker

SlingShot Connections
10.2021 - 07.2022
  • Assisted cooks and kitchen staff with various tasks as needed and provided cooks with needed items.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Took and recorded temperature of food and food storage areas, such as refrigerators and freezers.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Trained and supervised new employees on operation of assigned station within kitchen area.
  • Deep cleaned and re-arranged kitchen to make more open and workable.

Education

HIGH SCHOOL DIPLOMA -

Liceo General Serviez
Villavicencio
11.2019

Certification

  • Food Handler
  • Responsible Beverage Service

Timeline

Catering Attendant

Blackstone Consulting Inc
10.2023 - Current

Lane Server

Bowlero Corp
08.2023 - 07.2024

Front Desk Receptionist

OTO Development
08.2023 - 11.2023

Restaurant Server

OTO Development
02.2023 - 08.2023

Prep Cook

Advance Staffing
08.2022 - 12.2022

Food Service Worker

SlingShot Connections
10.2021 - 07.2022

HIGH SCHOOL DIPLOMA -

Liceo General Serviez

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Dayan Roldan Morales