Dayan Medrano Ulacia
Alameda
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining operations at Mostraso. Excelled in roles requiring exceptional attention to detail and strong problem-solving skills. Known for outstanding team collaboration and adaptability, significantly contributing to workplace efficiency and positive customer engagement.
Personable and organized with natural ability to manage multiple tasks efficiently and maintain positive environment. Possesses solid understanding of event planning and coordination, coupled with strong communication and time management skills. Aims to maximize organizational success through effective planning and execution.
Overview
6
6
years of professional experience
Work History
Store Organizer
Mostraso
05.2022 - 09.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Warehouse Worker
Mostraso
05.2022 - 09.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Dishwasher
Radio Habana Social Club
01.2019 - 03.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Stepped into additional roles during busy times to boost coverage of important stations.
Education
High School Diploma -
Revelion De Los Vegueros
Cuba06-2011
Skills
- Task prioritization
- Detail orientation
- Team collaboration
- Problem solving
- Risk assessment
- Relationship building
- Customer engagement
- Adaptability
- Innovation skills
- Attention to detail
- Customer service
- Flexible schedule
Languages
Spanish
Native or Bilingual
Timeline
Store Organizer
Mostraso
05.2022 - 09.2024
Warehouse Worker
Mostraso
05.2022 - 09.2024
Dishwasher
Radio Habana Social Club
01.2019 - 03.2021
High School Diploma -
Revelion De Los Vegueros
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