Daxton Marchus
Huntington Beach
Summary
Behavioral healthcare operations professional with leadership experience across Detox, Residential, Partial Hospitalization (PHP), and Intensive Outpatient (IOP) programs. Experienced in admissions operations, case management, group facilitation, and interdisciplinary collaboration. Current Registered Alcohol Drug Technician (RADT) with ASAM Foundations of Addiction Medicine, ASAM Criteria Fourth Edition Dimension Training, and ASAM Utilization Review & Payer Fundamentals certification, with Lean Six Sigma Healthcare Operations training in progress. Drawing on both professional experience and personal recovery, I bring empathy, authenticity, and a client-centered approach to helping individuals and families access quality treatment. Seeking an Admissions or Community Outreach role where I can build trusted relationships, support organizational growth, and expand access to care throughout Southern California.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Operations Director
Temple Behavioral Health
07.2024 - 10.2025
- Additional Responsibilities: Case Manager & Group Facilitator
- Directed daily facility operations while ensuring efficient workflows, regulatory compliance, and high-quality client care.
- Collaborated with admissions, clinical, and medical teams to coordinate client placement utilizing ASAM Criteria.
- Worked alongside Utilization Review staff and insurance providers to support authorizations, continued stay reviews, and continuity of care.
- Managed operational workflows, scheduling, and communication between multidisciplinary departments.
- Served as Case Manager by coordinating treatment planning, discharge planning, aftercare referrals, and communication with clients and families.
- Facilitated psychoeducational and process groups focused on recovery, accountability, coping skills, relapse prevention, and life skills.
- Maintained HIPAA compliance while supporting documentation and operational best practices.
- Fostered a recovery-oriented culture built on compassion, accountability, dignity, and client success.
- Built strong working relationships with staff, clients, families, and community partners through professionalism and consistent communication.
General Manager – Members Grill
Balboa Bay Resort & Club
11.2025 - 04.2026
- Directed all operations for Members Grill, the exclusive private dining venue serving Balboa Bay Resort & Club members.
- Oversaw daily operations including staffing, scheduling, budgeting, purchasing, inventory, and financial performance.
- Managed labor costs and departmental budgets while maintaining exceptional member satisfaction.
- Led marketing initiatives and private event sales that strengthened member engagement and increased revenue opportunities.
- Coordinated high-profile member events from planning through execution.
- Recruited, trained, coached, and developed team members while fostering a culture of accountability and service excellence.
- Partnered with executive leadership to improve operational efficiency and elevate the overall member experience.
Sales Professional
Mattress Firm
02.2023 - 03.2024
- Achieved sales targets through effective customer engagement and relationship building.
- Trained and mentored junior sales staff on best practices and product knowledge.
- Developed strategic promotional displays to enhance customer experience and drive sales.
- Analyzed market trends to refine sales strategies and identify growth opportunities.
- Collaborated with marketing teams to create targeted campaigns that increased foot traffic
Lead Bartender | Bar Manager | Floor Manager
HopMonk Tavern
11.2010 - 10.2021
- Progressed into multiple leadership positions within one of Sonoma County's highest-volume hospitality organizations.
- Managed daily operations while leading front-of-house teams in a fast-paced environment.
- Recruited, trained, coached, and supervised employees, promoting accountability and professional development.
- Oversaw scheduling, inventory management, purchasing, vendor relationships, and financial controls.
- Collaborated with ownership to improve operational performance, guest satisfaction, and revenue through strategic initiatives.
- Built lasting customer relationships through exceptional communication, professionalism, and service.
Area Sales Manager (Concurrent Position)
Sonoma Springs Brewing Company
01.2014 - 02.2015
- Managed business relationships throughout multiple Northern California territories.
- Developed new client relationships while strengthening existing accounts through exceptional customer service and consistent follow-up.
- Represented the organization at festivals, promotional events, and community functions to increase market presence.
- Identified new business opportunities while implementing territory growth strategies.
- Built long-term client relationships through trust, responsiveness, and consultative sales.
Education
Associate of Science - Psychology
Napa Valley College
Napa, CA05-2010
Skills
- Admissions & Intake Coordination
- Relationship Building
- Community Outreach
- ASAM Criteria® & Level of Care
- Case Management
- Utilization Review Collaboration
- Marketing & Event Planning
- Operational Leadership
Certification
- Registered Alcohol Drug Technician (RADT) – Current
- ASAM Foundations of Addiction Medicine
- ASAM Criteria Fourth Edition Dimension Training
- ASAM Utilization Review & Payer Fundamentals
- Lean Six Sigma Healthcare Operations (Currently Enrolled)
PROFESSIONAL PHILOSOPHY
I believe every individual seeking treatment deserves compassion, dignity, and timely access to quality care. My goal is to build trusted relationships with clients, families, and professional partners while supporting organizations committed to ethical, evidence-based treatment and long-term recovery.
ADDITIONAL INFORMATION
- - Person in long-term recovery with a deep commitment to recovery-oriented systems of care.
- - Open to travel throughout Southern California for admissions, community outreach, referral relationship development, and partnership-building opportunities.
- - Passionate about connecting individuals and families with ethical, evidence-based treatment while supporting organizational growth through exceptional service and authentic relationship-building.
Timeline
General Manager – Members Grill
Balboa Bay Resort & Club
11.2025 - 04.2026
Operations Director
Temple Behavioral Health
07.2024 - 10.2025
Sales Professional
Mattress Firm
02.2023 - 03.2024
Area Sales Manager (Concurrent Position)
Sonoma Springs Brewing Company
01.2014 - 02.2015
Lead Bartender | Bar Manager | Floor Manager
HopMonk Tavern
11.2010 - 10.2021
Associate of Science - Psychology
Napa Valley College