Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
General Manager of Sales & Solutions
Replenish Nutrients Ltd.
Calgary, AB
10.2018 - Current
Report to President & COO, business development, sales, internal communications, account management, network sales and marketing at trade shows, conferences and grower events.
Strategic development of new business in North American markets
Strengthened relationships with buyers in fertilizer sector, managed accounts and monitored competitors strategies, drive direct account revenue to more than $3 million annually, and forecasted sales by using KPI metrics to estimate profit and loss targets
Management of daily sales operations, inventory logistics, and marketing inputs
Aligned asset distribution with market demands and critical thinking to break down problems, evaluate solutions and positive fiscal decisions.
Drive revenue of more than $3 million annually through business-to-business and direct sales by growing accounts monthly, and delivered education and product knowledge through in-person presentations and co-creating digital content.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Monitored metrics via CRM, marketing investments to assess performance and implement continuous improvements.
Account Manager
GFL Ag
Calgary, AB
01.2015 - 10.2018
Report to CEO & VP. Contribute to marketing and sales strategic execution of business plan.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Oversaw new business development and customer servicing.
Developed highly profitable pipeline based on multiple sales penetration techniques.
Managed book of business worth $2.0+ mil across 38 new accounts.
Canadian District Manger
Ryan Directional Services
Calgary, AB
10.2009 - 01.2015
Executive management of Canadian directional drilling operation, reporting to VP in Canada, human resources management, marketing and sales, strategic execution of business plan, quality management system management, procurement, research and development
Operations management of team of 100+ employees nationally. Enhanced service delivery by implementing new Quality Management System (ISO 9000:2008), managed assets worth more than $40 million, and implemented policies in conjunction with HR, HSE, ERP, KPI integration (reduction of R&M service quality incidents by 32% = (Increased Mean Time Between Failures).
Appointed Canadian District Management role after three internal promotions (Operations Coordinator to Operations Manger to Canadian Manager). Understood customer requirements and market conditions from each internal level of operations, participated in Research & Development of opening market share in Albania resulting in +$2.1 million in sales per year, and liaised with procurement to reduce inventory cost savings measure (reduction of 23% saving $585k/year).
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
Handled problematic clients to assist sales team and maintain excellent customer service.
Certified Clinical Medical Assistant at Boulden Wellness Clinic/Replenish IV HydationCertified Clinical Medical Assistant at Boulden Wellness Clinic/Replenish IV Hydation