Dawson Bishop
St. John's,NL
Summary
Professional, discrete and hardworking Room Service Server offering skills in efficient deliveries, smooth pick-ups and supply restocking. Keeping customers satisfied and sales high with exceptional service.
Overview
1
1
year of professional experience
Work History
Suites Server
Marry Browns Centre / Convention Centre
10.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and timely assistance.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Efficiently managed multiple tasks, ensuring prompt order delivery and accurate billing.
- Collaborated with kitchen staff to ensure the highest quality of food was served to guests.
Server / Bartender
Celtic Hearth
01.2023 - 09.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Server / Host
Ocean Sushi
10.2022 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Certification - Occupational Health And Safety Leadership
University of New Brunswick
Fredericton, NB07.2024
High School Diploma -
Waterford Valley High
St. John's, NL06.2021
Skills
- Performance Optimization
- Load Balancing
- Incident Management
- Order Management
- Guest Engagement
- Beverage Preparation
Accomplishments
Honors Roll Class of 2021
Honors Roll Class of 2020
Player of the game 2021 (x3)
Languages
English
Professional Working
Affiliations
- Weightlifting
- Basketball
Timeline
Suites Server
Marry Browns Centre / Convention Centre
10.2023 - Current
Server / Bartender
Celtic Hearth
01.2023 - 09.2023
Server / Host
Ocean Sushi
10.2022 - 02.2023
Certification - Occupational Health And Safety Leadership
University of New Brunswick
High School Diploma -
Waterford Valley High
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