Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Dawood Hussain

Toronto,ON

Summary

Accomplished result-oriented professional, with experience in Operations & Sales & Facilities management industry across Canada, Middle East and Australia.

Excellent transferrable skills in Facilities operations to Business Development, Sales/Marketing roles based on previous employment history.

Proven strategic B2B Account management, negotiation and influencing ability in dealing with C level and decision makers.

Lifelong learner, adaptable, value creator

Overview

17
17
years of professional experience
1
1
Certification

Work History

Building Systems Specialist

First Capital REIT
Toronto, Canada
12.2020 - Current

First Capital REIT is a leading owner, operator and developer of mixed use located in Canada.

  • Managed overall facilities operations to achieve project goals, specifications and contractual requirements at Yorkville Village Mall, Toronto.
  • Led vendors, contractors to perform architectural, electro-mechanical, BMS building inspections,bid submission, upgrades and maintenance.
  • Approved invoices, purchased orders, handled contracts.
  • Inspected facility grounds, external building structure Electro-mechanical equipment; HVAC,Chillers, Boilers, Heating equipment, pressure equipment, compressors, VFDs, RTUs, AHUs for repair assessment and preventative maintenance.
  • Contributed to engineering planning and design to address space and installation management.
  • Educated staff on safety procedures, OSHA requirements and company policies.

Facilities Coordinator

Black and McDonald Canada
Toronto, Canada
03.2020 - 07.2020

Black & McDonald is an integrated, multi-trade service provider that safely delivers high-quality construction, facilities management, and technical solutions to government, institutional and industry clients across Canada

  • Coordinated Facilities maintenance requests through work orders dispatched to Engineers, technicians, building operators and facility maintenance professionals ensuring high service delivery.
  • Overseen vendors providing mechanical, HVAC, plumbing preventative maintenance and landscaping services.
  • Evaluated facilities, furniture and equipment to maintain ergonomic work environment.
  • Directed emergency response to serious building issues to contain problems, control damages and develop corrective plans.
  • Supervised maintenance and repair of machinery and electrical and mechanical systems.

Sales Manager

Ghuzlan Emirates
Abu Dhabi, UAE
09.2014 - 10.2018

Ghuzlan International Group is a Contractor specialized in Joinery, Fit-outs, custom manufactured Fire-rated Wooden doors, kitchen cabinets, custom designed Hospitality furniture, Architectural metal, Gypsum and Special Finishes

  • Developed and achieved sales target annually on high-volume Joinery, Fit-out, renovation and maintenance services from Developers, Architects, Construction contractors, Facility management operators, Consultants, project management, Interior designers through B2B sales, ongoing support and engagement.
  • Collaborated with the Architectural and Design community for technical meetings, Request for Proposal (RFP), material submission, approvals and finalization of commercial contracts including payments.
  • Supported and liaised with internal Estimation Department in the cost & bidding process.
  • Coordinated with Factory team, Projects team, Finance department, Procurement, and other business units
  • Reviewed, drafted commercial contracts, negotiated payment terms, signed contract, and followed up on payments

Business Development Manager

Crown House Group
, UAE
08.2010 - 09.2013

Crown House is a supplier of High-end luxury office furniture and fit-out renovation solutions in the Middle East

  • Developed and maintained sales territory of key accounts targeting Property & Facility Managers, Interior designers, Architects, Project planners and niche clients including Banks, Hospitals & Government institutions
  • Estimated interior construction renovation, luxury office furniture based on Specifications, RFP & RFQ
  • Managed and coordinated tender process, including tender preparation, bid submission, specification of materials, evaluation, and contract management for major Fit-out projects
  • Prepared and reviewed supplier Commercial Agreements, Sub-Contract Agreements, pricing issues, discrepancies, and claims
  • Coordinated with installation teams for delivery, installation at client site

Supply Chain Coordinator

DHL Express
Sydney, Australia
11.2006 - 03.2009
  • Ensured quality compliance and standards for inbound and outbound shipments
  • Coordinated with internal departments relating to shipment delays, wrong bagging, scanning and resolved issues for efficient shipment movement
  • Investigated and collaborated with international DHL facilities on shipment compliance procedures
  • Overseen shipment release, scanning, caging, loading and dispatch procedures.

Skills

Business Development Strategic Planning Relationship Building Industrial Sales Management Territory Pipeline Development Sales Presentation & Projections Contracts Management Project Collaboration Profitability Assessments Bid management (RFP/RFQ) Budgeting and P & L Accountability Networking events

Achievements

  • Developed key accounts from scratch between 2014 to 2018 generating sales revenue from 0 to $ 20 M from high-rise Middle East Construction Developers (EMAAR, DAMAC, WASL, AZIZI Investments, International Capital Trading , WASL Properties, DEWA and other corporate
  • Closed largest sales order with WASL Properties for 18 Residential buildings $ 55 M, in 2018
  • Reduced facilities downtime 22% and improvised equipment efficiencies up from 62 to 80% on building systems at Yorkville Mall, Toronto

Certification

  • LinkedIn Sales Management Foundations
  • LinkedIn Business Development Foundations
  • Coursera Online Marketing Foundations
  • Construction Management Foundations
  • Licensed Gas Technician 2, TSSA Authority, Canada (ID 000361238)

IT Skills - Software programs used

  • Oracle JD Edwards - Facilities Management
  • Building Engines - Facilities Management
  • Ventures Onsite - Middle East Construction Projects
  • MS Office suite, Working knowledge Hubspot, ASANA
  • Autocad suite

Timeline

Building Systems Specialist

First Capital REIT
12.2020 - Current

Facilities Coordinator

Black and McDonald Canada
03.2020 - 07.2020

Sales Manager

Ghuzlan Emirates
09.2014 - 10.2018

Business Development Manager

Crown House Group
08.2010 - 09.2013

Supply Chain Coordinator

DHL Express
11.2006 - 03.2009
Dawood Hussain