Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dawn Williams

Shelburne

Summary

Experienced with packing and shipping processes, ensuring accuracy and timeliness in operations. Utilizes organizational skills and attention to detail to maintain inventory and streamline workflow. Knowledge of teamwork dynamics and adaptability to changing requirements ensures reliable and efficient performance.

Detail-oriented customer service professional bringing demonstrated success in transforming challenges into customer satisfaction. Over 10+ years of guest service experience in hospitality industry.

Overview

9
9
years of professional experience

Work History

Packing Shipping

Zadi Foods
11.2023 - 01.2025
  • Collaborated with team members for seamless coordination, contributing to an efficient and supportive work atmosphere.
  • Affixed proper postage to each package to prepare for shipping.
  • Expedited order processing, reducing wait times for customers through efficient packing methods and teamwork.
  • Shipped products as scheduled using carrier software to generate shipping labels.

Packing Condiments and Shipping

Celtrade Canada
05.2020 - 10.2023
  • Assisted in inventory management by keeping track of supplies and materials.
  • Operated basic shipping equipment and tools to prepare packages for delivery.
  • Sorted and organized incoming packages for easy access and distribution.
  • Packed and labeled outgoing shipments according to company standards.

Shipping and Handling, Customer Service

Indigo
04.2018 - 02.2020
  • Conducted thorough testing of packages to validate their performance under various conditions, ensuring reliability and durability during shipping and handling.
  • Demonstrated mastery of various types of packaging materials and machinery, ensuring optimal product protection during shipping and handling.
  • Supervised shipping and handling operations.
  • Trained new employees on handling, safety and stocking procedures.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Packing and Shipping Clerk

Matt and Steve's Extreme Bean
03.2016 - 01.2018
  • Operated basic shipping equipment and tools to prepare packages for delivery.
  • Assisted in inventory management by keeping track of supplies and materials.
  • Sorted and organized incoming packages for easy access and distribution.
  • Inspected items for damage and ensured proper packaging before shipping.
  • Packed and labeled outgoing shipments according to company standards.

Education

High School Diploma -

Holy Trinity High School
Kingston, Jamaica

Skills

  • Package handling
  • Warehouse safety
  • Labeling accuracy
  • Shipping procedures
  • Teamwork and cooperation
  • Time management
  • Ensures High-Quality Customer Interactions

Languages

English
Native or Bilingual

Timeline

Packing Shipping

Zadi Foods
11.2023 - 01.2025

Packing Condiments and Shipping

Celtrade Canada
05.2020 - 10.2023

Shipping and Handling, Customer Service

Indigo
04.2018 - 02.2020

Packing and Shipping Clerk

Matt and Steve's Extreme Bean
03.2016 - 01.2018

High School Diploma -

Holy Trinity High School
Dawn Williams